Lindsay Adams

Influence is the single biggest factor underpinning all business dealings in the business world today. As business owners and managers we are constantly influencing our staff to try to get them to do what we want.

In this program you will learn how to better communicate with the people you influence, how to change others' perceptions and attitudes and how to gain agreement and co-operation.

In the long-term, you’ll benefit from this program through an improved ability to form and maintain long-term mutually beneficial relationships with, colleagues, staff and peers.

You’ll also discover how to:

• Understand the personality preferences of your staff and how to influence their style
• How to select the right person for the job.
• Why people are different from you and how to get on better with them even though you
are different.
• The reasons why managers fail in getting their point across.
• The value of developing a shared vision and common goals for your team.
• Work with the strengths of each member of your team.
• Achieve better results for your organisation as a whole through team work and
communication.

Who benefits?

CEOs, business owners, managers and staff.

Results..

Higher levels of business success through an improved ability to form and maintain long-term mutually beneficial relationships with managers, staff and peers.

The program focuses on building your business through active customer management, recognising that each customer is different in terms of life time value and immediate value. Lindsay shows participants how to use simple NLP techniques to build rapport quickly and secure not just a sale but a customer for life!

What you will learn?

You will learn how you can build relationships with customers based on a mutual desire to work together. And a mutual BENEFIT. Keeping your customers happy will keep them returning and that keeps your cash flowing! Forget just making a sale, make the prospect a customer for life and a raving fan who tells all their friends and business associates about your service.

Learn to:
• Build rapport quickly and get the prospect asking for more
• Pace and lead the customer to a mutually beneficial conclusion, more sales
• Understand the personality preferences of your customer so you can build rapport quicker
• Create and implement effective Strategic Influence Systems.
• Improve retention & loyalty of your most profitable existing customers.
• Reduce the defection rate of your profitable customers.
• Create profitable customers from selected unprofitable customers.
• Rank customers by value and understand what each is 'worth'.
• Understand the value of the Customer Value Proposition.
• Create systems that make it easier for your customers to do business with you.
• Turn your customers into loyal business advocates.

Who will benefit?

Business Owners, managers, and sales & marketing professionals.

Results…

Lindsay’ equips you with the skills to effortlessly influence your customers to want to do business with you. Once you obtain a customer, turn them into a raving fan and an advocate for your business. Make your customers your best asset.

4 simple steps to staff success has been designed as a keynote address or comprehensive two-day workshop.

What you will learn

This keynote address is designed for organisation heads, business owners, managers and individuals to enable them to coax every inch of effort and excitement from their staff. Giving line managers the ability to coach staff to achieve more and be more is this program's essence.

Learn to:
• Understand the importance of motivational coaching in your organisation.
• Influence and empower staff to be passionate about their performance.
• Implement the 4 Step Model to bring out the best in your staff.
• Understand the impact of personality type, learning styles and values.
• Quickly identify and take full advantage of the 'Coachable Moment'.
• Influence staff to create strategies that catapult them towards achieving business goals.

Who benefits?

This keynote address is designed for organisation heads, business owners, managers and individuals to enable them to coax every inch of effort and excitement from their staff. In the end the managers, the staff member and the organisation benefit.

Results…

An easy to learn and implement 4 step model to bring out the best in your staff. Create more motivated staff, higher levels of productivity, and better results.

Is there a formula for achieving more? Whether your focus is life or business success - goals form a crucial focus of the process. In this presentation you will learn about a simple three step model that will take you to the top!

Motivation can come from many different areas in our life and this presentation will examine how the champions of sport, business and life harness their resources to motivate themselves to outstanding achievement.

You will learn:
• The three legs of the Teamocracy motivation principle.
• How to harness your abilities in the face of adversity.
• How success is not won by toiling alone.
• How to create and surround yourself with a winning team.
• How to overcome procrastination and get things done every day.
• How to manage the minutes that make the difference in your day.
• The power of commitment and control.

Who Benefit’s?

This workshop is designed for business owners, manager, sales and marketing professionals and just plain people who want to achieve!

Results…
You will walk away with a plan to make a difference in your life and career. You will make measurable changes in the thirty days following the workshop and reclaim your future!