About Barry Urquhart
Barry Urquhart is Managing Director of Marketing Focus, a Perth based market research and strategic planning practice.
Barry is author of six books, including the two largest selling publications on service excellence in Australasia. His latest is "Marketing Magic - Streetsmart Marketing". This 192 page hardcover publication provides insights on how to generate more consumer traffic, optimise revenue and profits, as well as enhancing client retention.
Each year Barry travels some 300,000 ...