Connecting Dots

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Steve JobsIn his 2005 Stanford Commencement Address, Steve Jobs said, “You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something–your gut, destiny, life, karma, whatever. Because believing that the dots will connect down the road will give you the confidence to follow your heart, even when it leads you off the well-worn path. And that will make all the difference.”

Trusting that your efforts and experiences–the dots–will somehow connect in your future does make all the difference. And, typically, the dots that lead you off the well-worn path are the most important dots in your life.

With this in mind, let’s travel back in time and connect some dots. In 1879 William Ludwig was born in Nenderoth, Germany. At age 8, he and his family moved to Chicago. Interested in music, young William pursued the violin and piano but abandoned them to play the drums. Soon William became a professional musician. As his musical skills evolved, he became increasingly disappointed with the bass drum pedals available, concluding they were inadequate for professional drummers.

Being a “Pink Bat” thinker, William viewed this pedal “problem” as an opportunity. In 1909 he and his brother, Theobald, rented a barn on the south side of Chicago and developed a bass drum pedal capable of keeping a faster tempo. The new pedal was a hit and the brothers formed “Ludwig & Ludwig” to develop and market products to the music industry. Theobald ran the company as William continued traveling, playing and promoting products. The future looked bright.

LudwigThen in 1918, a flu epidemic struck and Theobald died of complications. Now the sole owner and operator of Ludwig & Ludwig, William dedicated himself to the business and his company prospered–until the Great Depression. To survive financially, William merged with C.G. Conn and became a company employee. But having lost his influence over product design and manufacturing, he became discontented and left the company.

Lacking vision and quality, Conn reduced the Ludwig & Ludwig brand to a second-rate product, and by 1937, William had seen enough. Along with his son, William F. Ludwig, Jr., he reentered the music instrument business. W.F.L.’s first product was the revolutionary “Speed King” pedal, the pedal I used during my drumming days. This pedal is still being manufactured today. Additional products followed and through creativity, passion and hard work, William was back on top. So much so, that in 1955, he purchased the Ludwig division from Conn.

Think about the dots that have connected in William’s life to this point. As you continue reading, keep in mind… everything is connected. Our dots connect in unpredictable ways… and to unknown people and events yet to come. That’s why we have to remain open-minded and trust that the dots will connect in our future. Before we can see opportunities, we have to believe they exist. With this reminder, let’s leave William F. Ludwig behind and travel to England.

ArbiterFor years, Ivor Arbiter had been a saxophone repairman, part-time drummer, and full-time dreamer. His biggest dream? To own a music store. As the 1950s came to a close, Ivor decided to try and make his dream a reality. New to the retail business, Ivor evaluated his options, used his imagination, and tried to visualize a completely original music store concept. Stumbling upon a newspaper article about U.S. retail outlets, Ivor’s vision came into focus. Drum City would be the first drums-only store located right in the middle of London’s music center.

In 1963 a young man calling himself Ringo Starr visited Drum City. Having recently joined a band called the Beatles, Ringo wanted to replace his old drum set. To ensure Ringo received a good deal, his new manager, Brian Epstein, a local record store owner, accompanied him. (As you connect the dots, consider this one… had the Beatles’ original drummer, Pete Best, met the band’s expectations, Ringo and Brian wouldn’t have entered Drum City that day.)

4Liking his old drum kit, Ringo saw no reason to change brands. He envisioned himself playing an all-black Premier kit until a swatch lying on Ivor’s desk caught his eye. This new finish was called Black Oyster Pearl and Ringo loved it, but soon learned the finish was available only on Ludwig drums. After a salesman expounded on the merits of Ludwig drums and touted the exclusive agreement Drum City had with the U.S. company, both Ringo and Brian were sold. During negotiations, Brian emphasized the Beatles’ potential and said it would behoove Ivor to take excellent care of Ringo… in fact, give him the drums for free!

Most people would find this problematic at best. Ludwig drums were expensive and Drum City was in no position to take a loss. But Ivor was a “Pink Bat” thinker. He didn’t see a “problem” so much as a marketing opportunity… and a win-win solution. He proposed taking Ringo’s old Premier kit in trade, with this understanding: the Ludwig logo could appear on Ringo’s new bass drum head. Brian found the proposal acceptable with two conditions: if the Ludwig logo were small… and Ivor would agree, at no additional cost, to print “The Beatles” prominently on the bass drum head. A win-win agreement had been reached… or so it seemed. What Beatles logo?

Beatles LogoBrian said the logo should emphasize the ‘beat’ in Beatles. Driven by purpose and passion and wanting to close the deal, Ivor grabbed a scrap of paper and sketched a couple of crude logos for Brian and Ringo’s review. They both liked Ivor’s sketch where the “B” was larger than the other letters and the tail of the “T” was elongated, emphasizing ‘beat’ as Brian requested. Ivor closed the deal… and unknowingly created a sketch that would become one of the most recognized logos in the world.

Days later, Ivor made a long distance call to William Ludwig, whom he had met at NAMM (the world’s largest music products trade show) months earlier. Ivor explained to William if he’d reimburse Drum City for Ringo’s drums, he would make certain a Ludwig logo appeared on the bass drum head… and that could be good for business. William agreed.

BeatlesIn February 1964, a record 73 million U.S. viewers watched TV as theBeatles performed on the Ed Sullivan show. The following day, unprecedented numbers of young people stormed music stores, coast-to-coast, demanding instruments. To be specific: Rickenbacker and Gretsch hollow-body guitars, a Hofner bass… and Ludwig drums. I know about the Ludwig drums firsthand as I was playing drums in the grade school band at the time. For Christmas, knowing my parents couldn’t afford a new Ludwig snare drum, I asked for and received a used one… and still have it today!

RingoTo say Ludwig prospered from having its logo on Ringo’s bass drum would be an understatement. The Chicago drum factory began running 24-hours-a-day, 7-days-a-week, trying to keep up with demand. In 1964, Ludwig Drum sales were $6.1 million, and two years later, sales had more than doubled to $13.1 million! The biggest challenge Ludwig faced was expanding fast enough to fill orders. The Beatles arguably became the most successful act of the 20th century, not only musically, as the band’s contributions to film, literature, art and fashion, continue to impact the world today.

To make my point and convey this story, I’ve used a minimal number of dots. Even so, the “people” events seem unfathomable: the young German brothers who moved to Chicago, the British saxophone repairman with a dream, four young music-loving Liverpool lads who crossed paths, a local record store owner who became their manager… in actuality, the number of dots and connections in life are endless. Can you imagine looking forward, trying to predict these dots and then connect them? No one can… and that’s the point.

We can’t predict the future, but we can imagine the possibilities… and trust the dots will somehow connect in our future. Which dots? How will we know? When is it time to change… or start something new?

Consider this: “I have looked in the mirror every morning and asked myself: “If today were the last day of my life, would I want to do what I am about to do today?” And whenever the answer has been ‘No’ for too many days in a row, I know I need to change something.” ~Steve Jobs

Looking back on this story, another pattern emerges. William Ludwig, Ivor Arbiter, Brian Epstein, John Lennon, Paul McCartney, George Harrison, Ringo Starr and Steve Jobs shared much in common. They used time creatively, embraced their imaginations, had the discipline to change… and trusted that the dots would somehow connect in their future. They were all “Pink Bat” thinkers.

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