Since my flight to Houston didn’t leave until 12:40 PM, I spent the morning packing, answering Emails, reviewing my keynote‚ and enjoying the peace of mind one derives from not being rushed. Traffic was light and I arrived at O’Hare in record time. It seemed the stars were in perfect alignment.
The flight took off on time and before long, we were preparing to land. Suddenly, the plane zigged, the storms zagged, adults screamed, and children cried. Our smooth sailing craft, at the hands of Mother Nature, had been transformed into a trackless roller coaster. People who had forgotten how to pray suddenly remembered.
The turbulence was so extreme the pilot bypassed Houston and landed in Austin where the plane was to be inspected for damage. My fellow travelers and I stood at the gate, mentally and physically disheveled, awaiting our fate. Some sent text messages, others called loved ones, and a few reached out to comfort one another. At times like this, it becomes apparent—we humans have far more in common than not. I called my wife, Anne, to see if she could find another flight into Houston. No luck.
Many passengers remained focused on the “problems” at hand. They provided each other with affirmations, complained to agents, and gathered evidence to support their beliefs. Within an hour, our flight had been rescheduled on another plane for later that evening… and then delayed once again for even later. My gut told me the third rescheduling was not going to be the charm.
“Has anyone checked on ground transportation?” I asked a group of passengers that were commiserating at the bar. “No, it’s too far to drive‚ about four hours. We’re just going to wait it out,” said one woman as she raised her glass to toast the decision. The others followed suit. As I thanked her, she wrinkled her nose in a peculiar way and said, “Find the tall woman in the white sweater; she’s thinking about renting a car.” I couldn’t tell if it was the alcohol talking, or if a suppressed memory had unexpectedly surfaced. In any case, it seemed surreal—like Alice’s encounter with the Cheshire Cat. I skeptically scanned the crowd and to my amazement, found my version of “The White Rabbit” standing less than 20 feet away, talking to some fellow passengers. This trip was becoming “curiouser and curiouser!” Perhaps I was in Wonderland?
“Are you the tall woman in the white sweater that’s considering driving to Houston tonight?” Relieved that she didn’t break out into a chorus of, “I’m late, I’m late for a very important date!” I introduced myself and explained my situation. After a brief moment of contemplation, she answered, “Why not, yes, let’s do it!” Gigi Woodruff, a YMCA executive, rented a car and selflessly agreed to go out of her way to deliver a nurse, a sales manager and me to our respective destinations near her hometown.
Two hours into our journey, Anne called to inform us that our flight to Houston had been canceled until morning… which is when I had to deliver my keynote on “Turning Problems Into Solutions.” Thanks to Gigi, the Good Samaritan in the white sweater, that’s exactly what happened!
I checked into the hotel and called Debbie Norman, the event manager. Even though it was late, Debbie did a convincing job of sounding awake and positive… “Great, Michael, I’m so glad you made it… I’ll meet you in the lobby at 9 AM.” No doubt, she had alternative plans in place if I hadn’t. Professional event managers are masters at turning problems into solutions.
Life is a journey—and when our plans don’t align with reality (as they often don’t), we can either see it as a problem, or an opportunity. The choice is ours. When we remain open-minded and focus on possibilities, we can turn “perceived” problems into “real” solutions. No doubt, my trip to Houston tested this axiom… and I’m pleased to say, it passed with flying colors.
Extraordinary claims require extraordinary evidence. The following morning, Dr. Carla O’Dell introduced me and then shared the events leading up to my arrival. In doing so, she reinforced that the theme of my speech was more than an extraordinary claim. The audience was wonderful and my message seemed to resonate with them on many levels. Gigi was able to attend the event, too. At the end of my speech I introduced her… and she received a standing ovation.
It’s true: The world we focus on is the world we create. Thank you Anne, Carla, Debbie, and Gigi for “Turning Problems Into Solutions” and making this world a better place in the process.
For More Information on how to book Michael McMillan to your next event go to http://premierespeakers.com/michael_mcmillan.
