David Avrin
Customer Experiences
Featured Topics
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David Avrin
Biography
One of the most in-demand Customer Experience and Marketing speakers and consultants in the world today, David Avrin, CSP has shares his content-rich, very entertaining and actionable presentations with enthusiastic audiences across North America and 25 countries around the world including recent presentations in Singapore, Bangkok, Melbourne, Brisbane, Antwerp, Buenos Aires, Bogota, Mumbai, Sri Lanka, Abu Dhabi, Manila, Rotterdam, Barcelona, Monte Carlo, London, New Delhi, Johannesburg and Dubai. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses.
David's business insights have been featured on thousands of media outlets around the world. He is also the author of five books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Visibility Marketing, Why Customers Leave (and How to Win Them Back) and The Morning Huddle — Powerful Customer Experience Conversations to Wake You Up, Shake You Up and Win More Business. His newest book, Ridiculously Easy to Do Business With – A practical guide to giving customers what they want – How and when they want it, will be released in early summer.
David Avrin
Featured Keynote Programs
Ridiculously Easy to Do Business With!
Future-proofing your engagement by better responding to a new world of wants, needs and expectations
How, when and where we buy has changed dramatically in recent years. Winning today is often determined by those who can deliver faster and are ridiculously easy to do business with. In this revealing, thought-provoking and very entertaining presentation, popular Customer Experience expert David Avrin, CSP shines a light on the profound shift in customer expectation, while showing your team everyone’s role in eliminating friction in the buying process, responding to prospects, and creating Customer Experiences worth sharing.
It’s Not Who You Know, It’s Who Knows You!
How to Attract the Best Customers and Create an Army of Raving Fans
It’s a new world and the marketplace has changed. Countless choices are both nearby and online. Being great at what you do is no longer a differentiator — It is merely the entry fee. Today, winning in business is about discovering, creating and leveraging competitive advantages. In this highly entertaining, thought-provoking and actionable presentation, based on his book: Visibility Marketing, Business Marketing, and Customer Experience veteran David Avrin, CSP will show you and your team how to discover, create and promote meaningful differentiators to gain visibility and earn customers.