Tommy Spaulding

Tommy Spaulding

  • New York Times Bestselling Author
  • Executive Coach
  • Leadership Consultant
Customer Sales and Service: What Does it Mean to Focus on ROR Instead of ROI?

It’s impossible to build a successful client base in a silo. In other words, relationships are not optional. Though economists talk only of Return on Investment or ROI, Spaulding argues that profit...

It’s impossible to build a successful client base in a silo. In other words, relationships are not optional. Though economists talk only of Return on Investment or ROI, Spaulding argues that profit and relationships are interdependent. “Return on Relationships or ROR” is the currency we should focus on rather than solely on ROI, because if we are truly focusing on relationships, the bottom line goals come more easily. In this keynote, Spaulding shares his secrets behind the notion of “Return on Relationships or ROR,” leaving audiences ready to revolutionize their old methods and reach new heights in customer stability and loyalty.

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TeamBuilding: Improve Employee Morale, Reduce Turnover and Mobilize Your Teams

Unengaged employees cost companies and organizations billions of dollars. Research tells us that employees who don’t have relationships on the job will negatively impact the bottom line. If we are...

Unengaged employees cost companies and organizations billions of dollars. Research tells us that employees who don’t have relationships on the job will negatively impact the bottom line. If we are to build sustainable organizations in a modern economy, we must differentiate ourselves by building meaningful ties with and among employees. Spaulding demonstrates a helpful “first through fifth floor” analogy for evaluating your business relationships and has audiences looking at their workplace with a different lens—a lens that sheds new light on how to mobilize their colleagues and inspire shared success.

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Leadership: A Relationship Between Those Who Inspire and Those Who Act

How do we accomplish extraordinary things as leaders? The quality of our relationships determines whether we simply reach a goal or inspire greatness. The success of any organization is grounded in...

How do we accomplish extraordinary things as leaders? The quality of our relationships determines whether we simply reach a goal or inspire greatness. The success of any organization is grounded in the formation of sustainable relationships. In this keynote, Spaulding illustrates how to build relationship capital throughout your organization so internal teams maximize their potential and external constituencies and stakeholders share your vision. Spaulding also explores groundbreaking leadership techniques such as building “Fifth Floor Teams,” and leveraging the “Laws of Influence and Elevation.”

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Achieving Organizational Excellence: Empower and Elevate Yourself and Others Around You By Transforming Your Approach With People

This is not a keynote address that espouses the merits of good networking. In fact, it discourages it. Spaulding provides real examples and strategies for elevating your current personal and...

This is not a keynote address that espouses the merits of good networking. In fact, it discourages it. Spaulding provides real examples and strategies for elevating your current personal and business relationships and how to launch new ones in the spirit of giving rather than taking. In this keynote, Spaulding explores the nine essential traits that empower audiences to reach their full potential through a bold approach called “netgiving.” Netgiving is about intentionally making business personal and as a result, facilitating personal performance and realization of goals.

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Custom Tailor: Request a Custom Keynote Address Drawing on Different Aspects of the Keynote Topics Above That Interest You

Tommy Spaulding is known for walking his talk—in other words, he likes to build relationships with his clients. No canned speeches allowed! Feel free to let us know if you have a specific interest...

Tommy Spaulding is known for walking his talk—in other words, he likes to build relationships with his clients. No canned speeches allowed! Feel free to let us know if you have a specific interest area or would like to mix it up and merge topics. Tommy prides himself in creating a keynote that fits the audience.

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18-Inch Journey - to Heart-Led Leadership

18 Inches is the distance from your head to your heart. Such a short distance, yet most leaders never take the journey. Leaders and organizations that lead with their hearts are more successful and...

18 Inches is the distance from your head to your heart. Such a short distance, yet most leaders never take the journey. Leaders and organizations that lead with their hearts are more successful and have better results than those that don't. Love and results are not opposites. They are two sides of the same coin. It is not love or results. It is love driven results. If you love what you do, if you love the people you do it with, if you love your culture, if you love your mission, if you love your team, if you love your customers- you will gain better results.
Heart-led leadership transcends numbers and spreadsheets. It is more sustainable and more rewarding. Defining your leadership philosophy is one of the most important steps you can take as a leader and as an organization. The18-Inch journey will change your life and your organization. New York Times best-selling author Tommy Spaulding, one of America’s greatest story tellers, shares stories and leadership lessons of heart-led leaders that inspire audiences to live and lead differently.
Based on the Best-selling book, The Heart- Led Leader

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How investing in ROR – Return on Relationships can dramatically impact your bottom line and ROI

How investing in ROR – Return on Relationships can dramatically impact your bottom line and ROI

It’s impossible to build a successful client base in a silo. In other words, relationships are not...

How investing in ROR – Return on Relationships can dramatically impact your bottom line and ROI
It’s impossible to build a successful client base in a silo. In other words, relationships are not optional. Though economists talk only of Return on Investment or ROI, Spaulding argues that profit and relationships are interdependent. “Return on Relationships or ROR” is the currency we should focus on rather than solely on ROI, because if we are truly focusing on relationships, the bottom line goals come more easily. In this keynote, Spaulding shares his secrets behind the notion of “Return on Relationships or ROR,” leaving audiences ready to revolutionize their old methods and reach new heights in customer stability and loyalty.
Based on the Best-selling book, It’s Not Just Who You Know

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How to build genuine and authentic relationships

How do we accomplish extraordinary things as leaders? The quality of our relationships determines whether we simply reach a goal or inspire greatness. The success of any organization is grounded in...

How do we accomplish extraordinary things as leaders? The quality of our relationships determines whether we simply reach a goal or inspire greatness. The success of any organization is grounded in the formation of sustainable relationships. In this keynote, Spaulding illustrates how to build relationship capital throughout your organization so internal teams maximize their potential and external constituencies and stakeholders share your vision. Spaulding also explores groundbreaking leadership techniques such as building “Fifth Floor Teams,” and leveraging “Netgiving.”

Based on the Best-selling book, It’s Not Just Who You Know

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Please call us at (615) 261-4000 for more details!

Tommy Spaulding travels from Denver, CO and requires $2,500 flat travel fee; plus hotel and in-city ground transportation. Plus client must purchase books.

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