Tim Sanders
Biography

Tim Sanders is the Vice President of Customer Insights at Upwork, driving their customer-centric approach to help businesses solve their talent gap problems. As a strategic consulting for leading global brands, government agencies, and trade associations, he has helped individuals and organizations tackle marketing innovation, sales performance, talent management, leadership development, and organizational culture. He's served on advisory boards for several startups, including the social reading website Goodreads, which was purchased by Amazon.

Tim is the author of five books, including the New York Times bestseller, Love is the Killer App: How to Win Business and Influence Friends. His publications have over one million copies in print with bestseller status in India, South Korea, Italy, Brazil, and Denmark.

Throughout his career, he's been on the cutting edge of innovation and change management. Fresh out of graduate school, he was deeply involved in the quality revolution, which disrupted manufacturing in the 1980's. He joined the cellular phone industry the year it debuted in North America. He was an early stage member of Mark Cuban's broadcast.com, which had the largest opening day gain in IPO history. He went to Yahoo! when they acquired Cuban's company for almost six billion dollars and rose to the Chief Solutions Officer position and later was named the company's leadership coach.

Tim credits his passions of research, critical thinking, and public speaking to his high school days, where he was the captain of the debate team, and then later in college, a national champion. He points to his years of fronting a rock band as the epicenter of his innovative approach to marketing.

Today, his mission is to bring all of his life experiences and his unconventional, disruptive - yet inspired strategies and perspectives to thousands of people every year, helping them to boost their leadership effectiveness, human connection, and business performance.

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The Art of Leading Remote Talent

You’ve likely worked with remote talent before, be they freelancers or full-time employees who have a flexible work arrangement with your company. But today, many of your talents are working remotely from home due to the Covid-19 crisis. More than ever, you need a solid skillset when it comes to managing those who you won’t see face to face in your offices.

That’s why Upwork Vice President of Customer Insights, Tim Sanders, has produced a 45-minute virtual session to give you the best practices in leading remote talents of all types. He’s scoured academic and industrial research as well as interviewed enterprise leaders experienced in remote talent management to create this insightful and actionable program. 

The session will reveal helpful and surprising best practices in remote communications focused on platforms, cadences, nuance, and service level agreements on responsiveness. 

You’ll also learn how to remotely manage: 

  • Positive Mental Outlook (the key to engagement)

  • Engagement (the key to productivity) 

  • Collaboration (the key to innovation and problem solving) 

Long after your employees return to on-premise work, you’ll be able to put this session to use as you manage remote workers and/or independent contractors. It is the key to developing an agile workforce that can drive key initiatives from business growth to digital transformation.

Virtual Topic
The Art Of Leading Remotely

Tim Sanders, Upwork's Vice President of Customer Insights, has deep experience in digital transformation, remote work management and agility-through-change. No one has collected more insights on how to manage 'work from home teams' than Tim and his associates at Upwork. An expert at meeting teams where they are at, Tim will customize your session providing action items that not only help, but also inspire.

Getting Ahead of Burnout

Many of your best people are on the verge of suffering professional burnout. They’ve stepped up the number of working hours, partially due to the new work-from-home environment, but mostly because they need to get more done with less.

Researchers declare that burnout is a threat to companies in 2021—the pandemic’s new world of work is showing collateral damage including turnover, loss of productivity and a lack of creative energy.

The good news is that burnout can be prevented and alleviated in the early stages through designed workstreams and personally managed through the development of boundaries and wellness habits.

In this presentation, Tim provides insights on what it takes to restore work-life integration in 2021. He’ll share the latest research as well as best practices from companies and wellness advisors.

You’ll learn how to:

  • Spot the early warning signs of burnout in individuals and groups.

  • Design workstreams to ensure load-management of key talents.

  • Leverage resources such as the work marketplace to offload tactical burdens.

  • Coach others to reduce stress and recharge energies while they work from home.

Innovating Faster - Why Collaboration Changes Everything

Leaders in every industry prioritize innovation but are frustrated with how long it takes to bring breakthroughs to market. According to bestselling author and consultant Tim Sanders, the best way to speed up the innovation process is to promote a culture of collaboration across your organization and externally with partners, customers and competimates.

Over his career, Tim has studied leaders that practice what he terms ‘disruptive collaboration,’ a problem-solving style that leverages surprising alliances along the fault lines of a company or its market. He’ll reveal how the biggest leaps and turnarounds in history came from collisions of thought, not safe work in our silos of excellence. Tim’s eye-opening keynote will deliver actionable insights and tools that will accelerate the rate of innovation, drive agility and quickly produce breakthrough business outcomes.

Learning Objectives:

  • Why Companies That Practice Cross-Disciplinary Collaboration Outperform Rivals

  • How to Leverage the Power of Multiple Perspectives to Solve Problems 3X Faster

  • How to Bring Multiple Stakeholder Needs From “Me-to-We” in a Collaborative Project

  • Why Innovation Requires a Focus on Building a Collaborative Web of Relationships

  • How to Connect the Silos, One Collaboration Project at a Time

 

Tim Sanders
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