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Reviews

It was a pleasure and valuable learning experience to attend your seminar on agreement. I thoroughly enjoyed the day and more important, found your model of agreement to be very useful in the workforce and other areas of my life. The agreement model transcends all lines of management and can be incorporated in relationships with direct reports, colleagues and senior managers. The model is a basic tool that can be tailored to particular projects. I have seen my direct reports become empowered as they have input and share the credit for reults; I use it with my team to express shared objectives; managing is easier because we are all on the same page about desired results and how to get there. Learning to renegotiate was very valuable in taking potentially negative situations and making them positive, productive experiences. Successful innovations in the work environment can be transferred to the home, family and friends. Applying your ideas in my personal life has resulted in more satisfying and productive relationships. You have developed a very important innovation. Thank you, Stewart

Jan Gould Visa, USA

I want to personally express how much I appreciated your energy and sharing at our conflict resolution sessions. It's always a treat to watch, listen and learn from a master. There was a definite buzz for more from our participants.

Maya Lynn Gon-Zella University of San Francisco

I want to thank you again for the workshop on Conflict Resolution and Agreements. The content, delivery and participants made this a powerful learning experience. Over the past few months I have used your model to approach many business situations requiring agreements with multiple parties. The model helps provide a format for all involved to move to the center and clearly understand expectations. From here it makes it easier to reach and keep lasting business agreements. I recommend this workshop to people involved with multiple levels of interface where agreement is critical to move the organization forward. It may also be useful to those managing client relationships and for negotiating large sales of contracts.

Thomas Struttmann Caterpillar

Books

Speech Topics

Programs include:

• Managing By Agreement: The New MBA

• Getting to Resolution: Turning Conflict Into Collaboration

• Getting to Relationship

• The Real Cost of Conflict and How to Avoid It