Steve Beecham

Steve Beecham is President of Home Town Mortgage in Alpharetta, GA and an author and speaker who shares his techniques for helping companies and individuals succeed in business through networking...

Growing Your Service Business

According to a recent article in Inc Magazine, there are three things you must consider in order to grow your service business:

Define your customer

You have to know what your perfect customer looks like. Dive into your customer base and discover who you want to marry and not who you want to date. I find that certain folks send me my core customers. So I go to them and ask to be introduced to their friends. We hang out with similar types of people for the most part. So ask your accountant to introduce you to another great accountant. I ask great agents to introduce me to other great agents all the time.

Solve a critical problem

The more of an expert you can become the more you will get paid. Ask any doctor.

As you define the problem you are trying to solve, it will help you streamline your marketing efforts. Think about what you want to be a missionary for. What is the cause you are willing to fight for?

Package your service like a product

This is HUGE. Create the story behind the product (service). Make the story as if you have a hot dog stand and the dogs are the product. What kinds of dogs do you choose to sell, why are they better than other dogs and how is the price set?

In my mortgage business, I focus on millennials. I market to their parents that I teach the process of buying a home, am willing to meet them any time – including weekends – and it doesn't cost them anything. I let them know that my purpose in the mortgage business is to help millennials become smarter consumers. When I meet with these young, potential homebuyers, I give them a Mortgage 101 class and share information they can use for the rest of their lives. My intent is to address and alleviate all of their questions, concerns and fears.

What’s your approach?

The Secrets to Scaling a Services Businesses (Hint: Think Like a Product Business)

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Bad Buzz
Posted August 14th 2018
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Are You Good Enough?
Posted August 7th 2018
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A to G
Posted July 31st 2018
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Charisma
Posted July 17th 2018
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Help Wanted
Posted July 11th 2018
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Pay Attention
Posted June 27th 2018
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Go Pro
Posted June 20th 2018
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Social Proof
Posted June 12th 2018
There is no doubt we are affected by other people's behavior. We may not think we are, but we are. If I decide to buy from you ...

Buy the Ticket
Posted May 24th 2018
If you watch my Beechwalks videos you have probably already heard this story but I believe it's one worth repeating. About a ye...

Dos Equis Anyone?
Posted May 15th 2018
He speaks many languages, and three of them only he speaks. He has never waited 15 minutes after finishing a meal before return...