Stephen Smith
Empowering Employees to Give Great Customer Service
Steve Smith has been the President of four airlines in Canada, including Air Ontario, WestJet and Air Canada’s ZIP. His most recent position was Senior Vice President, Customer Experience for Air Canada, where he was responsible for the 14,000 employees who touched the customer. MORE
Fees & Travel
| Non Profit | $5,000 |
| Local Keynote | $9,750 |
| Keynote | $12,500 |
| Half Day | $30,000 |
| Full Day | $50,000 |
Stephen Smith travels from Canada (Ontario) and requires Coach class for 1
No audio reviews yet. Be the first to leave an audio review for Stephen Smith!
Leadership
Corporate leadership, what it is, why it's important, styles, how, results, real life stories MORE
Strategy
Corporate strategy, vision, mission, environment, real life examples, relationship to market, roll down into implementation MORE
Culture
Corporate culture, what it is, how you define it, how you implement it, how you nuture it, impact of leadership on culture, importance, relationship to strategy MORE
 |
