Sheila Heen

Sheila Heen

Harvard Negotiation Project,Triad Consulting Group, NYT Best-selling author

Travels From
Cambridge, MA
About Sheila Heen

High performance, collaboration and innovation all rely on honest, continuous feedback. Yet every organization and every leader on earth struggles with performance feedback in one way or another. Honest feedback isn't given, or if it is, it is met with defensiveness or demotivation. The usual solution--teaching managers how to give feedback more effectively--has failed to solve the problem. Sheila Heen turns conventional wisdom on its head and demonstrates why the smart money is on teaching leaders ...