Sheila Murray Bethel, Ph.D.

Sheila Murray Bethel, Ph.D. Sheila Murray Bethel, Ph.D.

Sheila Murray Bethel, Ph.D. Speech Topics

Lemons Into Lemonade ... How to Get – and Stay – Motivated in Tough Times
What are the enduring personal strengths needed to stay motivated and inspired in tough times? Can you really motivate yourself into a better life, satisfying job and fulfilling relationships? In this reassuring and timely presentation Sheila gives you a set of powerful life tools, step-by-step...
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The Art and Skill of Creating and Leading Dynamic Teams
Is your organization using all the team-building tools available to chart a course for the future you want? More than any other leadership quality, the art of team building encompasses all of your other talents. It is the catalyst to all you want to accomplish. Times have changed and so has the...
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Leading Others Through the Gauntlet of Change
Making real change is the hardest process any person or organization ever confronts. It is also one of the most rewarding. Yet some people resist productive change. What causes these barriers and why are they so hard to overcome? How can you stay sane, healthy and effective in times of...
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Inspirational Leadership ... Keeps People Engaged and Moving Ahead
Have you ever wondered why people will walk through fire for some leaders or follow them anywhere just to see where the heck they are going? What do Kenneth Chenault, CEO American Express; Oprah Winfrey, CEO of Harpo Productions; and Christopher Cowdray, CEO of the Dorchester Collection hotels,...
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The Quantum Leap from Manager to Leader
What's at the heart of the difference between a good manager and a great leader? Does your organization live by and sustain this deeply critical competence? Do you understand the single, overriding factor that is the transforming element necessary to move from the job of manager to the power of...
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Unforgettable Customer Service Begins With Great Leadership
What can you learn by examining the shared values and practices of world-class service organizations such as: Costco, Southwest Airlines, FedEx, the Dorchester Collection Hotels, and Nordstrom's? Dr. Sheila Murray Bethel has given keynote presentations and conducted seminars for some of the...
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Where the Rubber Hits the Road ... Exceptional Frontline Customer Service
Would you be shocked to learn that 68% of your customers who quit doing business with you do so because they were treated badly? In our increasingly competitive global environment, you cannot afford to be a part of that statistic. Because response matters and caring really does count, it is...
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