Scott Friedman CSP

Scott Friedman CSP NSB Scott Friedman CSP NSB

Scott Friedman CSP Speech Topics

The Best Way to Predict the Future is to Create It
In these turbulent, globally competitive times, innovation and resourcefulness are essential to survival. This renowned program is fast-paced, humorous, and full of useable ideas on becoming a victor of change instead of a victim. Create a greater self-awareness as you learn to be driven by your...
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Connecting With Customers
Customer expectations have dramatically changed over the years. Today, satisfying the needs of your customers by providing fast, efficient service is no longer enough. The most successful service companies move beyond customer satisfaction and engage customers in a memorable experience that is...
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Using Humor for a Change
Become unforgettable. Jump start your creativity. Know what to say next when you get in hot water. Gain control of tense situations. Win business that seems impossible to win. Create a positive culture. Engage employees; engage customers. Reduce burnout. Raise productivity. Build better...
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Punchlines, Pitfalls and Powerful Programs
--10 Surefire Ways of Adding Humor to your Presentations-- If you want to truly “connect” with your audience, your programs must entertain as well as educate. This program is full of practical, yet imaginative ideas of how to use humor to increase the value of your presentations. Participants...
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Making Your Personal Brand More Memorable and Marketable
What comes to mind when people think of you and your company? Like it or not, you and your company are judged and re-judged every time a customer touches your organization. Your personal brand lies in the minds of your customers and is one of the largest determining factors for long-term success....
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CELEBRATE! Lessons Learned from the World’s Most Admired Organizations
“Celebration” is one of the most effective ways to engage employees, improve team performance and raise productivity. In this entertaining, interactive, content-rich session, you will learn how to create a culture of innovation and celebration leading to more innovative, authentic, responsive...
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The Best Way to Predict the Future Is to Create It
In these globally competitive, disruptive times, resourcefulness and innovation are essential to survival. This program is a fast-paced, humorous call-to-action that will show your attendees how to become a victor—rather than a victim—of change. They will learn to be driven not by circumstances...
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SELL-E-BRATE! Winning the Hearts and Business of Tomorrow’s Customers
This useful and entertaining program explores how to use celebration, humor and value-adding creativity to give your sales team a competitive advantage. These important tools, along with the “Sell-e-brate Mindset”, will help generate new clients and keep your existing customer base consistently...
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Employee Innovation for Disruptive Times
What does it take to stay relevant and competitive in today’s fast-paced, ever-changing global marketplace? A culture of innovation! In fact, the #1 killer of employee innovation is a culture that doesn’t support it. Employees are more mobile, versatile and appreciate their personal freedom more...
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Happily Ever Laughter – How to Engage Any Audience
To truly engage the distracted audience member of today, you must not only educate and enlighten but entertain as well. Humor may be your most useful tool for it breaks preoccupation, develops rapport, increases retention and connects with your listeners. In this interactive skill-shop,...
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How to Hold an Audience without a Rope
To be a great leader, you must be a great communicator and to be a great communicator, you must speak with clarity, power and purpose. The best speakers build perceived credibility through authenticity, vulnerability, humility and the art of storytelling. In this program you will learn the...
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