As the attendees put it, your session was "absolutely wonderful." Not only did you do an excellent job on the program you were hired to do, but you also stepped in for a last-minute cancellation for us, at your suggestion! I can't tell you what a pleasant relief it was. The added topic, "The Success Model ... You Are the Star", was also very well received. So much so that we look forward to having you back for future programs. I would like to express my sincere thanks to you for presenting at our underwriting department meeting. Building relationships is an integral part of our business, and I know that our staff found the information and activities very enlightening. I look forward to hearing more of your insights in the future. Our association tends to be conservative and, truth be told, probably a little difficult to please. We are a tough crowd. There were undoubtedly "safer" choices than a session admonishing sales professionals having a rough year to make "No More Excuses!" However, your keynote session was a GREAT success with our members. Your ability to bring the theme of our event into your presentation kept our attendees grounded in the possible. Your session delivered the perfect message for the perfect time! "No More Excuses!" set the tone for a fast-paced and productive day. Attendees were upbeat and energetic as the rest of our program continued through the afternoon. We look forward to working with you in the future.