- Customer Satisfaction Specialist
- Executive Director at J.D. Power & Associates
- Business Developement
Robert (Bob) Caruso is the Executive Director of the Voice of the Customer practice at J.D. Power and Associates. This consulting group works with businesses in many industries to leverage the firm's four decades of leading customer satisfaction research and analysis to create individualized, customer-focused strategies that enhance their bottom line.
Mr. Caruso's experience ... VIEW MORE