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Robert Caruso

Robert Caruso Robert Caruso

Robert Caruso

Executive Director of the Voice of the Customer, J.D. Power and Associates

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Los Angeles, CA, United States
About Robert Caruso

Robert (Bob) Caruso is the Executive Director of the Voice of the Customer practice at J.D. Power and Associates. This consulting group works with businesses in many industries to leverage the firm's four decades of leading customer satisfaction research and analysis to create individualized, customer-focused strategies that enhance their bottom line.

Mr. Caruso's experience includes sales, brand management and business development operations with a particular emphasis on integrating the ...