Richard Whiteley

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Richard Whiteley Speech Topics

How to Create Customer Loyalty by Creating a Customer-Centered Organization
The staggering array of options aggressive competitors put in front of today's customers has caused a shift in power from the seller to the buyer. And all the while, the Internet is dramatically changing these relationships. Based on material from Richard's two best-selling, award winning books,...
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How to Create the Branded Customer Experience
A strong brand means competitive advantage and increased profitability. Today's successful companies go beyond the traditional view of brand and align both their people and their processes to create the Branded Customer Experience. This presentation will focus on a new approach to brand and how...
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Love the Work You're With: How to Find the Job You Always Wanted Without Leaving the One You Have
In today’s challenging and chaotic times all too often employees have become confused and dispirited. Based on Richard’s latest book, Love the Work You’re With: How to Find the Job You Always Wanted Without Leaving the One You Have, this uplifting presentation offers six “ways of being” which,...
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High Impact Leadership: Best Practices for Leading In Times of Rapid Change
Now, more than ever, in today’s fast changing times, there is a call for effective leadership. The problem is that many of the leadership practices that led to success as recently as five years ago are no longer effective. This presentation highlights the critical few leadership actions and...
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Selling Through Service: How to Create the Relationship Advantage
Today’s buyers are leery of the “one-call-close” artists and have developed an uncanny ability to “read” the intentions of the sales people who come into their offices. This presentation reviews the critical core competencies required today to create long term, profitable customer relationships....
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