Dear Michael, On behalf of all the participants at the SGS-Thompson Worldwide Human Resources Conference I would like to thank you for your keynote speech. Your presentation on mastering change in a continuously evolving enviroment was very informative and your open, inviting presentation style captured audience participation. Your contribution also enriched our conference workshops which launched task force efforts dedicated to increasing empowerment in our organization. The many ideas and new perspectives you helped to highlight will be a valuable resource for the task forces over the coming months as we continue to study and implement programs of responsible growth.