"Your "P.O.C.K.E.T.S." speech at our annual meeting exceeded our expectations. I heard nothing but positives from everyone who attended. One of our petroleum marketers expressed it best, saying he was "spellbound". Thanks for being so easy to work with and for your contribution to making our convention a great success!" "Michael Bergdahl speaks with enthusiasm and expertise. The small business owners in the audience were especially invigorated by his remarks. They appreciated the insights into how Wal-Mart works and the applications that could be transferred to their own businesses." "I want to thank you for speaking at our annual management conference. Your topic of Change/Challenge/Choice was a perfect fit to our "Operational Excellence" theme at this year's conference. What impressed me as equally as your speech, was your personal interest in talking with many attendees and getting to know much about our company prior to the event. This made the content of your topic "spot on" to the objectives and opportunities we are working towards."