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Martha Rogers

Martha Rogers

Co-Author of "The One to One Future"

Speaker Fee Details
Travels From
New York, NY, US
About Martha Rogers

Recognized for over 25 years as one of the world's leading authorities on customer-focused business strategies, Dr. Martha Rogers is an acclaimed author and co-founder, along with Don Peppers, of Peppers & Rogers Group. Her latest endeavor is the formation of CX Speakers, a new company which delivers workshops, keynote presentations and thought leadership consulting that is focused on customer experience topics. In 2015, Rogers founded Trustability Metrix, designed to help companies ...

Featured Speech Topics View All

Full Day Executive Seminar: Maximizing Your Return on Customer

Customers are a scarce resource--finite in number, and expensive to replace. So it is vital to create the most value possible from the customers on hand, including any new customers coming in to the ...

High Demand Presentation: Applying 1to1 Customer Insights to New Product Development and Launch

A high proportion of new products & services bomb because they misjudge the customers' needs. That means a high proportion of your marketing budget is poured into failures. We've all seen them. In fact, you ...

High-Demand Presentation: Customer Orientation & Business Ethics: Joined at the Hip

A company that fully embraces genuine value creation will inevitably become the customer-oriented, striving to understand and adopt the different perspectives of cutomers themselves. Putting yourself in the ...

Latest Book

Customer Experience by Martha Rogers
3 books Available View All

Martha was a pure joy to be around and did exceptionally well on her keynote presentation. She was our highest rated speaker.

Carol L. Rubinoff, Senior Manager, Worldwide Events - BetterManagement.com, a SAS Company

Martha Rogers is the benchmark we use to measure all other speakers. Having presented at our global client meetings as one of 30 presenters in two days she distinguished herself from the group through her insight, energy, humor & measureable case studies.

Charles Born, Vice President of Global Marketing - Amdocs

Our audience of over 1,000 senior executives and managers was captivated by Martha's powerful messages, which she managed to bring to life through her relevant examples and stories of companies who are getting it right.

Ian Parsons , CEO - eCustomerServiceWorld.com Inc

"Our audience of over 1000 senior executives and managers was captivated by Martha's powerful messages, which she managed to bring to life through her relevant examples and stories of companies who are getting it right. I would definitely invite Martha back!"

Ian Parsons, CEO - eCustomerServiceWorld.com Inc.

For our national Consumer Privacy Conference, Martha Rogers provided her deep insight into the marketing process with intelligence, character and wit, as always. She is a national treasure to any serious marketer seeking to get closer to their customers.

Ray Butkus, President - The Donnelley Group

Martha Rogers brought tremendous value to our Web seminar. Her experience helping companies build profitable customer relationships across channels provided cutting-edge perspective as to how Pitney Bowes solutions can optimize a customer-driven strategy.

Scott Gerschwer, External Affairs - Pitney Bowes
8 speaker reviews View All

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