Lee Tomlinson

In his most popular, deeply moving, and often hilarious Keynote, “Patient Lee” takes audiences on a personal journey around his own battle with advanced cancer. This revealed a startling discovery of the immense power of compassion to heal both patient and medical professionals –  as well as improve the bottom line. Most importantly, it shows the truly life-threatening impact when compassion is lacking, which drove Lee to seriously consider suicide.

As a survivor of “burn-out” himself, which nearly cost him his life, “Patient Lee” knows what it’s like to hit bottom and lose it all. With “burn-out” among medical professionals reaching epidemic proportions and adversely impacting patients, professionals and your profit margins, “Patient Lee” shares his own intimate journey from burnout back to brilliance and in doing so shares what it takes to avoid and/or recover from this scourge.

Perhaps Lee’s favorite speaking events are “Cancer Survivor Celebrations.” During these highly intimate and laugh out loud hilarious celebrations of life, Lee shares with his fellow survivors, their beloved C.A.R.E. givers, and medical professionals his tales of how his and their lives have been profoundly changed – for the better – because of having survived cancer.

Superior customer service is the key differentiator in an overcrowded marketplace. Combining a vast knowledge of customer service and scientific data culled from the field of medicine proving the power of compassion to heal patients, Lee movingly presents the compelling case that customer service can do more than just improve your bottom line: it can also profoundly and positively improve the lives of customers and employees as well as the quality of life on Earth when it is most needed.