John Robitaille | Success, Leadership and Communication

John Robitaille

Success, Leadership and Communication

John Robitaille
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How Leaders Communicate to Win

Effective leaders know that communication is a key driver of business success. They also realize that communication is inextricably tied, not only to their own leadership, but also to the leadership position that their organization has earned. Leaders set the tone and must create an environment where effective and authentic communication is a way of doing business.

John’s amazing career as an Army officer, labor relations negotiator, entrepreneur, business leader, educator, senior advisor to a governor, and candidate for governor of Rhode Island has given him valuable experience and insight into how successful leaders and organizations communicate effectively to a variety of audiences during both normal and challenging situations.

Beyond the hype and clichés about effective communication, John shares his personal experiences in crisis situations, facing personal tragedies, negotiating labor agreements, participating in live televised debates, handling tough media interviews as well as interacting with customers, colleagues, employees, students, the media and the general public.

KEY ELEMENTS
- You are the message and the brand
- The importance of authenticity in communications
- Listening as a key communication skill
- Challenges and opportunities with communication technology & social media
- Understanding the four elements affecting every communication Changing the communications culture

YOUR AUDIENCE WILL LEARN HOW TO:
- Become more effective & compelling communicators
- Better connect with customers, employees and business partners on a human level
- Overcome the natural fear of public speaking
- Become more clear, concise & credible
- Listen and provide others their undivided attention
- Prepare for a major presentation or media interview
- Win over skeptics
- Improve the communication culture within their organizations

The Art of Public Speaking

The mark of an effective communicator is someone who can take a complex idea and convey it with simplicity, brevity and credibility. So, what’s the secret to becoming an effective communicator? Well it’s really more of an art than it is a science; and it demands an appreciation of the multiple dimensions through which we communicate.

As humans, we use five primary senses to gather information, including sight, hearing, taste, touch and smell. In business, public speaking or political campaigns, sight and hearing are the two senses people most commonly use to size you up, so to speak. But, the other senses come into play more than you think and are just as important to the effective communicator.

In this presentation, John shares his observations and tips on public speaking, interactions with the media, participating in debates, interacting with customers, colleagues, teammates and more.

John Robitaille
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