Joe Calloway is a business author, performance consultant, and restaurant owner whose client list reads like a “Who’s Who” in business. From Saks Fifth Avenue and BMW to American Express and IBM, a wide range of companies depend on Joe for insight into today’s marketplace.

Joe is on the faculty of The Center for Professional Development at Belmont University, and is a partner in Mirror, an award-winning restaurant in Nashville, which was recently featured on television’s Food Network.

Sales And Marketing Management Magazine called Joe “an expert on developing customer focused teams,” and a National Customer Services Advisory Board called Joe “one of the most innovative and compelling people in customer service.”

Joe is the best-selling author of Becoming A Category Of One, which received rave reviews from The New York Times, Retailing Today and many others. He is also the author of Indispensable: How To Become The Company Your Customers Can’t Live Without.

Joe’s newest book is Work Like You’re Showing Off! – The Joy, Jazz, And Kick Of Being Better Tomorrow Than You Were Today.