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Jay Baer

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Jay Baer Videos View All
Jay Baer: Speaking Reel
Jay Baer: Youtility
Jay Baer: Hug Your Haters
Jay Baer: Handcuffed at the World Series
Jay Baer: The Importance of Empathy

Jay Baer

New York Times best-selling author, internet pioneer, entrepreneur, and the most inspirational speaker on marketing, word of mouth, and customer service

About Jay Baer

Jay Baer is the founder of Convince & Convert, providing social media consulting and training to leading companies and public relations firms world-wide. He has provided Internet marketing and strategy consulting since the inception of the medium in 1994. He has worked with more than 700 companies and organizations, including Nike, Fujitsu, U.S. Senator John McCain and 25 of the Fortune 1000.

He is a frequent conference speaker, and writes the Convince & Convert social media strategy blog, ...

Jay Baer Speech Topics View All

Talk Triggers

Turn Your Customers Into Volunteer Marketers Customer experience is how you make your customers feel. Great customer experience occurs when you exceed customer expectations. And when you do so, customers are ...

Hug Your Haters

How to Embrace Complaints and Keep Your Customers Haters aren’t your problem … ignoring them is. If it feels like there are more complaints than ever, and that you’re spending more time and money dealing with ...


Why Smart Marketing is About Help not Hype If you’re wondering how to make your company seem more exciting, you’re asking the wrong question. You’re not competing for attention only against other similar ...

Latest Book

Talk Triggers by Jay Baer
4 books Available View All

Jay's on-stage delivery and customization for our audience was the most impressive speaker experience I have ever had.

Deborah Sexton, CEO - Professional Convention Management Association

Jay is a powerful presenter. He not only positively affected our members, but as a result of his presentation, our own organization completely changed our approach to growth.

Bill Eckstrom, President - ECSell Institute
2 speaker reviews for Jay Baer View All

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