PHONE POWER
How to Make the Telephone Your Most Powerful Business Tool
COMMUNICATION PROGRAM (1 to 6 hours as keynote, seminar, or workshop)
With its highly packed content, this presentation offers dozens of practical strategies and tactics, ranging from reducing voice-mail frustrations, to projecting better vocal impressions, to adopting specific phrasing for everyday phone encounters that will get you the best results.
• You’ll become more efficient with every phone call— saving you time, eliminating frustrating “phone tag” games, and making much better use of voice mail.
• You’ll also become more effective at getting your point across, quickly developing rapport, negotiating, and projecting a positive image for yourself and your organization.
• Every contact with colleagues and customers will forge stronger, longer-lasting and more profitable relationships. You’ll immediately embrace simple techniques that enhance the outcomes of all your calls.