Doug Lipp
Learn How the Secrets of Walt Disney's Success Can Take You to the Next Level
Doug Lipp, an internationally acclaimed expert on customer service, leadership and diversity, motivates and challenges audiences around the world as a consultant and speaker. Doug has spent over 30 years working from the front lines to the boardrooms of corporations around the world. MORE
Fees & Travel
| Keynote | $15,000 |
Doug Lipp travels from Sacramento, California and requires Full coach for 1
CTDI
Southwest Carpenters Training Fund
First National Bank of Arizona
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Southwest Carpenters Training Fund
This website requires Adobe's Flash player 9.0.115 or greater.
First National Bank of Arizona
This website requires Adobe's Flash player 9.0.115 or greater.
Thank you for the two presentations you gave last year. Your approach and presentation design generated such interest with our Field Service Engineers at our annual customer service support conference that we invited you back to our annual meeting in Orlando.
You skillfully blended your presentation with small group table discussions, enabling all participants an opportunity to get involved. Your pre-program interviews of ADAC employees and customers really kept the focus on the topics we needed to address.
As a recipient of the Malcolm Baldridge National Quality Award, we realize that our efforts to ensure highest quality products and service are never-ending events. Your presentations and real-life examples from your experience at Disney helped us all remember that.
David Lowe, CEO, Chairman of the Board,
ADAC Laboratories
The Magic of Exceptional Customer Service
Customer Service/Communication/Motivation What is the magic of Disney? Doug's Walt Disney University training experience provides fascinating stories, unique insights and invaluable lessons... MORE
The Changing Face of Today's Customer
Global Business/Diversity The globe is shrinking, is your business expanding? All companies that expand globally, or provide products to culturally diverse customers domestically, run into... MORE
Lead the Way, Your Customers and Employees Will Follow
Leadership/Teamwork Training front line employees to provide great customer service is a fundamental of consistent, outstanding service but it breaks down if leadership doesn't model the desired... MORE
Even Monkeys Fall From Trees: Learn From Your Mistakes and Embrace Change - Lessons From Disney
Change Management/Innovation/Creativity Even the best and the brightest make mistakes. However, the ability to deal with setbacks, then bounce back in even stronger form is the hallmark of... MORE
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