Dennis Snow is globally recognized as a customer service expert. With an unmatched expertise, he frequently consults with organizations equipping them to deliver world-class customer service to their clientele.

Dennis' understanding of customer service was developed over 20 years inside The Walt Disney World Company. He experienced the genius of Disney's customer-centered approach while working on many levels of customer interaction. He began his Disney career in 1979 as a front-line attractions operator but was quickly moved into a management role. From that role, Dennis managed various operating areas throughout the famous theme park, learning and applying the skills needed to operate a world-class, service-driven organization.

Dennis' experiences in the park fostered a passion to develop others, and he then moved to Disney University. In this role, he was responsible for teaching corporate philosophy and business practices to Disney cast members and leadership teams.

Recognized for his training talent and skill, Dennis Snow represented The Walt Disney Company as a guest speaker and trainer for some of the world's largest companies including Exxon, AT&T, General Motors, and Mitsubishi. He has presented for audiences in diverse locations around the globe, such as South Africa, Australia, Mexico, England, and Argentina. In his last year with Walt Disney World, Dennis' leadership performance was ranked in the top 3% of the company's leadership team.

Today, Dennis Snow is a full-time speaker, trainer, consultant and author. His is dedicated to help organizations achieve their goals in the areas of customer service, employee development, and leadership. He has partnered with organizations such as American Express, ExxonMobil, Wachovia, Florida State University, the American Hospital Association, and many other companies and industries. Dennis Snow is known for presenting practical solutions for complex issues that face organizations today.