Dennis Snow
• Global expert on customer service
• Author, speaker and corporate trainer
• 20 year veteran of The Walt Disney Company
Dennis Snow is globally recognized as a customer service expert. With an unmatched expertise, he frequently consults with organizations equipping them to deliver world-class customer service to their clientele. MORE
Fees & Travel
| Local Keynote | $7,000 |
| Keynote | $7,500 |
| Half Day | $9,500 |
| Full Day | $12,000 |
Dennis Snow travels from Orlando, Florida and requires Coach class for 1
"Never before had I attended a seminar where the speaker took the time to visit with the employees and get a feel for our jobs before the program... I truly enjoyed the presentation and I feel it has made a difference in the way I perform my job."
Heather Wileaver,
Carle Clinic Association program attendee
Performance Excellence - The Employee Factor
By far, the number one reason that customers become frustrated with an organization is due to an attitude of indifference on the part of employees. In order to motivate excellence, organizations must... MORE
Delivering World-Class Customer Service
Customers have more choices ever, with the result that most products and services are increasingly seen as commodities. So, in today’s market, what can an organization do to stand out from the crowd... MORE
Leading a Culture of Service Excellence
Note: This program is a natural follow-up to Delivering World-Class Customer Service or can be delivered as a standalone program. In today’s competitive market, developing a service excellence strategy... MORE
