Mark Sanborn, CSP, CPAE is the president of Sanborn & Associates, Inc., an idea lab for leadership development. Leadershipgurus.net lists Mark as one of the top 30 leadership experts in the world.

In addition to his experience leading at a local and national level, he has written or co-authored eight books and is the author of more than two dozen videos and audio training programs on leadership, change, teamwork and customer service. He has presented over 2400 speeches and seminars in every state and a dozen countries.

Mark is a member of the prestigious Speakers Roundtable, 20 of the top speakers in the world today. Mark holds the Certified Speaking Professional (CSP) from the National Speakers Association and is a member of the Speaker Hall of Fame (CPAE).

Mark’s book, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary is an international bestseller and was on the New York Times, Business Week and Wall Street Journal bestseller lists. His latest books include You Don’t Need a Title to be a Leader: How Anyone...