Managing Through the Uncertainty of COVID-19

Bruce Tulgan
March 18, 2020

Bruce Tulgan

Founder of RainmakerThinking, Inc. and Top Expert on Leadership Development and Generational Issues in the Workplace

Simply put: all heck is breaking loose. We are all grappling with keeping our businesses and careers, not to mention ourselves, together through the uncertainty of this emerging COVID-19 Pandemic.

How are you supposed to deal with such profound uncertainty, especially with so many people now quarantining in place, social distancing, and working so remotely from each other?

There are eight basic steps.

 
[RELATED: THE FUNDAMENTALS ARE ALL YOU NEED]

 

Step one. Remember the constants.

Remember and keep reminding yourself of whatever is never going to change--about your business, your career, and your life--at least if you can help it. Think about your core mission and values.

 

Step two. Focus on immediate changes.

Tune in to what's changing right now, all around you, and prepare yourself and others to adapt and adjust as needed.

 
[RELATED: THE HARD REALITIES OF MANAGING PEOPLE]

 

Step three. Revisit your execution priorities.

That means long-term goals, intermediate-term goals, and short-term goals.

 

Step four. Make a Stop, Continue, Start list.

Make a Stop, Continue, Start list for the current actions of yourself and your team, at least for right now. What are the things you are going to stop, at least for now? What will you continue to do, at least for now? What do you need to start doing, for as long as current circumstances continue?

 
[TAKE YOUR 1:1S TO THE NEXT LEVEL DOWNLOAD THE STRONG LEADER’S GUIDE EBOOK]

 

Step five. Err on the side of over-communicating.

Over-communicate using best practices for remote communication. Stay in regular structured dialogue with people up, down, sideways, and diagonal. Follow best practices for team meetings and one-on-ones.

 

Step six. Make a Do-Today list.

Keep getting stuff done and keep helping your colleagues get stuff done. Every day look at your to-do list and then make a DO-TODAY list. What are you going to get done today?

 
[RELATED: TO IMPROVE YOUR 1:1S, DON’T FORGET THE FOLLOW UP]

 

Step seven. Take care of your team.

Be as flexible and generous with others as you possibly can be. What short-term accommodations might people need? How can you help set up your colleagues for maximum success? What can you do to serve every person who relies on you and every person upon whom you rely? In every interaction with every person, how can you add value?

 

Step eight. Remember to take care of yourself.

Take care of yourself. Take care of your spirit. Take care of your mind. Take care of your body. What do you need to do to bring your best self to every interaction with every person?

 
Stay strong! Let us know how we can help.

 
CONTACT US

 


The post Managing Through the Uncertainty of COVID-19 appeared first on RainmakerThinking.

Bruce Tulgan

Want Bruce Tulgan for your next event?

Find out more information, including fees and availability.
Find Out More
Keep Reading
Is This the 'How to Win Friends and Influence People' for the Post-pandemic Era?
Bruce Tulgan
Bruce Tulgan
May 18, 2020
When I wrote The Art of Being Indispensable at Work, I never ...
Guidelines for Managing People Remotely
Bruce Tulgan
Bruce Tulgan
March 23, 2020
Amid COVID-19, a lot of managers are now asking themselves: "How do I manage people working ...
Managing Through the Uncertainty of COVID-19
Bruce Tulgan
Bruce Tulgan
March 18, 2020
Simply put: all heck is breaking loose. We are all grappling with keeping our businesses and ...
Is This the 'How to Win Friends and Influence People' for the Post-pandemic Era?
When I wrote The Art of Being Indispensable at Work, I never intended it to be a career guide for the post-pandemic world. But it might as well be. It's about how to succeed amid change and uncertainty. It's about navigating shifting priorities and unclear lines of authority. It's about how to focus on the one thing you can control when so mu...
Read More
Guidelines for Managing People Remotely
Amid COVID-19, a lot of managers are now asking themselves: "How do I manage people working remotely?" First, don't allow yourself to become so overwhelmed and distracted by the uncertainties--what you don't know--that you lose sight of what you do know, and what you can control. Don't become distracted and unavailable when your people need y...
Read More
Managing Through the Uncertainty of COVID-19
Simply put: all heck is breaking loose. We are all grappling with keeping our businesses and careers, not to mention ourselves, together through the uncertainty of this emerging COVID-19 Pandemic. How are you supposed to deal with such profound uncertainty, especially with so many people now quarantining in place, social distancing, and working ...
Read More
When an Employee Has Personal Issues at Home, Focus on the Work
When it comes to managing attitude or personalities at work, the advice I always give is not to let it be a personal matter. Rather, make it all about the work and your working relationship. But what about when it really is a personal matter that's causing the problem? When an employee has personal issues at home affecting their job, how do you ...
Read More
There Are Seven Myths Holding Managers Back
Managers today are under more pressure than ever. It keeps getting harder to manage people, retain the best talent, and develop new leaders. There are key areas of leadership with which many managers are struggling. Yet, the biggest thing getting in the way of most managers is their mindset. Common myths about leadership and management are holdi...
Read More
Be a Problem Solver, Not a Complainer
Problems are a part of everyday reality in every workplace. That's true no matter where you work or who your colleagues are. Most of the time, you are probably dealing with problems someone else started. Are you going to be a problem solver, or a complainer? Often when I talk about being a problem solver, people in my seminars start grumbling. T...
Read More
No, Your Superstars Don't Want to Manage Themselves
How much of my management time should I spend on each member of my team? It's a question many managers have asked themselves at some point. Should they spend more time with the low performers? The average performers? Should they split their time equally among everyone, regardless of performance? (The short answer to that last one is no.) But ...
Read More
How to Manage Performance for Creative Work
If performance management is all about driving continuous improvement in productivity and quality--and helping employees strike a balance toggling back and forth between speed and mindfulness--where does creative work fit into the puzzle? How can managers effectively manage creative work? We know that creative work can be extremely valuable. ...
Read More
Soft Skills: Teaching Personal Responsibility
When it comes to teaching personal responsibility, the key is shifting someone's focus on the factors that are within their own control. Most often, when an employee struggles with personal responsibility, it is because they are unable to see beyond the factors that are outside their control. Of course, those outside factors will always be pr...
Read More
Don't Lose Your New Hire--Stay Top of Mind
As important as it is to be very selective when hiring, you also must do it fast! If you move too slowly, you will lose your new hire. The two watchwords of your selection process should be rigorous and fast. Even if you succeed in expediting your selection process, make a solid offer, and receive unconditional acceptance, your prospect is st...
Read More