Bruce Tulgan

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Bruce Tulgan Blog

Is This the 'How to Win Friends and Influence People' for the Post-pandemic Era?
When I wrote The Art of Being Indispensable at Work, I never intended it to be a career guide for the post-pandemic world. But it might as well be. It's about how to succeed in the midst of change and uncertainty. It's about navigating shifting priorities and unclear lines of authority. It's about how to focus on the one thing you can control wh...
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Guidelines for Managing People Remotely
Amid COVID-19, a lot of managers are now asking themselves: "How do I manage people working remotely?" First, don't allow yourself to become so overwhelmed and distracted by the uncertainties--what you don't know--that you lose sight of what you do know, and what you can control. Don't become distracted and unavailable when your people need y...
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Managing Through the Uncertainty of COVID-19
Simply put: all heck is breaking loose. We are all grappling with keeping our businesses and careers, not to mention ourselves, together through the uncertainty of this emerging COVID-19 Pandemic. How are you supposed to deal with such profound uncertainty, especially with so many people now quarantining in place, social distancing, and working ...
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When an Employee Has Personal Issues at Home, Focus on the Work
When it comes to managing attitude or personalities at work, the advice I always give is not to let it be a personal matter. Rather, make it all about the work and your working relationship. But what about when it really is a personal matter that's causing the problem? When an employee has personal issues at home affecting their job, how do you ...
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There Are Seven Myths Holding Managers Back
Managers today are under more pressure than ever. It keeps getting harder to manage people, retain the best talent, and develop new leaders. There are key areas of leadership with which many managers are struggling. Yet, the biggest thing getting in the way of most managers is their mindset. Common myths about leadership and management are holdi...
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Be a Problem Solver, Not a Complainer
Problems are a part of everyday reality in every workplace. That's true no matter where you work or who your colleagues are. Most of the time, you are probably dealing with problems someone else started. Are you going to be a problem solver, or a complainer? Often when I talk about being a problem solver, people in my seminars start grumbling. T...
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No, Your Superstars Don't Want to Manage Themselves
How much of my management time should I spend on each member of my team? It's a question many managers have asked themselves at some point. Should they spend more time with the low performers? The average performers? Should they split their time equally among everyone, regardless of performance? (The short answer to that last one is no.) But ...
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How to Manage Performance for Creative Work
If performance management is all about driving continuous improvement in productivity and quality--and helping employees strike a balance toggling back and forth between speed and mindfulness--where does creative work fit into the puzzle? How can managers effectively manage creative work? We know that creative work can be extremely valuable. ...
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Soft Skills: Teaching Personal Responsibility
When it comes to teaching personal responsibility, the key is shifting someone's focus on the factors that are within their own control. Most often, when an employee struggles with personal responsibility, it is because they are unable to see beyond the factors that are outside their control. Of course, those outside factors will always be pr...
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Don't Lose Your New Hire--Stay Top of Mind
As important as it is to be very selective when hiring, you also must do it fast! If you move too slowly, you will lose your new hire. The two watchwords of your selection process should be rigorous and fast. Even if you succeed in expediting your selection process, make a solid offer, and receive unconditional acceptance, your prospect is st...
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