Brian Solis | Head of Global Innovation at ServiceNow, Former Vice President of Global Innovation at Salesforce, 8x Best-Selling Author, Digital Futurist, Silicon Valley Luminary

Brian Solis

Head of Global Innovation at ServiceNow, Former Vice President of Global Innovation at Salesforce, 8x Best-Selling Author, Digital Futurist, Silicon Valley Luminary

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Brian Solis
Biography

Futurist: Forbes heralded Brian Solis as “one of the more creative and brilliant business minds of our time." He was recently named a "top futurist speaker," by ReadWrite. ZDNet called him “one of the 21st century business world’s leading thinkers.” 

Brian helps audiences understand the evolving, complex landscape of digital trends and how they impact our work, markets, and business over time. Whether it’s generative AI, AR/VR or and spatial computing, web3, the metaverse, IoT, digital twins, or quantum computing, Brian humanizes each wave of emergent disruption to help audiences understand trends and see themselves productively shaping the future. He helps shift people’s mindsets from being overwhelmed, confused, or intimidated to moving forward with curiosity, excitement, and imagination.

Digital Anthropologist: Brian is one of the industry’s first digital anthropologists who helped define the practice and humanized the trends. He observes how technology changes people’s behavior as leaders, employees, or customers and understand their aspirations, their values, how they make decisions, and how they want to work. 

Through this research, Brian helps audiences empathize with different generations (Gen-Y, Z, Alpha) and understand how technology creates a cross-generational superset of people with similar behaviors, interests, and aspirations. Brian coined these important groups as Generation-Connected and Generation-Novel.

ServiceNow: Currently, Brian serves as the Head of Global Innovation at ServiceNow. In his role, he sets the strategic direction and programming for ServiceNow's Innovation and Executive Briefing Centers in Silicon Valley, New York, London, Paris, Sydney, and Singapore. Additionally, Brian designs and delivers engagements with customers to advise on digital and business innovation strategies. He writes for leading publications to help executives and customers understand technology and market trends and inspire business model innovation.

United Nations: Brian serves as a special adviser to the UN global innovation team. He develops workshops and keynotes that explore emergent trends and future scenarios, scenario strategies, skills development, and culture and leadership.

Salesforce: As the leader of Global Innovation at Salesforce, Brian gained a reputation as the “CxO Whisperer” because of his ability to translate shifting technology and market trends into actionable strategies. He also has a deep understanding of the challenges and opportunities facing companies and helps leaders think differently about current priorities and investments to future proof their organizations. Brian also partnered with leading brands to develop innovation pilots in service, L&D, and commerce, including applications that featured digital humans, 3D/immersive shopping and e-commerce powered by augmented reality.

Brian is personable approachable and engaging. And as one event organizer recently put it, “Brian has a special gift to engage people and help everyone believe they can be part of change.” The Conference Board said it this way, “Brian is the futurist we all need now.”

He’s an eight-time, best-selling, and award-winning author and has published more than 60 research reports on the future of business, work, digital transformation and innovation across industries such as retail, healthcare, financial services, insurance, and public sector. He’s currently working on his ninth book due out later in 2023.

His blog, BrianSolis.com, is among the world’s leading business online resources to his 800,000 followers. Brian also contributes to FastCompany, ZDNet, Forbes, Techonomy, CIO, and Singularity University.

Brian Solis
Featured Videos

Current: Sizzle Reel

Time 03:24

More Videos From Brian Solis

Sizzle Reel
Time 03:24
Disruptive Innovation
Time 19:10

AI is Eating the World
How to Reimagine Your Business in an AI-First World

Since the launch of ChatGPT in November 2022, generative AI has become the world's fast-growing technology and the subject of much debate regarding the threats and opportunities that come along with it. The truth is that no leader has experienced a technology like genAI before, one that performs tasks as good as or better than humans. What’s clear, we have now catapulted toward a post digital transformation era. AI has forever changed the trajectory of business evolution, putting ‘business as usual’ in the rearview mirror. Leaders now face an entirely new set of prospects and challenges that will test their creativity, resilience, and vision. 

In this rousing keynote, world-renowned futurist and best-selling author Brian Solis will share why this is the moment for leaders to reimagine their organizations for an entirely new future. He will explore why automation is no longer the goal, but instead the norm, and why augmentation will be the key to differentiation and how leaders can forge the mind shift required to unlock a new future as an AI-first exponential growth business.

In this session, Brian will explore…
•    What post digital transformation and AI-first eras of business evolution look like and why.
•    How to build a foundation for AI-First models and mindsets.
•    How to reassess decision-making and processes with an AI-first perspective.
•    How to reframe our mindset for a world we do not yet know by starting with different questions starting with #WWAID (What would AI do?).
 

The Four Stages of AI Maturity
The Path to Becoming an Exponential Business

What does leadership and business model innovation look like in an AI-first world? The answer is ‘exponential.’

Generative AI is affecting the trajectory of all businesses, separating early adopters and high performers from the rest. Brian is on the front lines with leading businesses and has developed a maturity model to accelerate AI-led growth.

Beyond digitizing, automating, and optimizing existing processes, taking out costs, and scaling efficiencies, Brian will share how innovative companies are augmenting work itself. By touring the AI Maturity Model, he’ll demonstrate how to reimagine leadership, supercharge performance, and unlock exponential outcomes and potential. 

In this inspiring session, Brian will...
•    Reveal how companies fall into the automation trap and how they may miss opportunities for innovation and growth.
•    Introduce how businesses are prioritizing digitization and automation initiatives powered by AI. 
•    Break-down how AI unlocks the ability to do things better and also enable work that couldn’t be done before for iterative, new, and exponential value creation.
•    Explore the 4 stages of AI maturity to shift mindsets from one of automation to one of automation + augmentation to create an exponential business.
•    Review new roles and models to support AI maturity.

The Race to 2030
Building a Culture of Innovation, to Thrive Against Digital Darwinism

What can we learn from some of the colossal mistakes we have seen from some of the biggest companies in the world? How can you prevent your company from making the same mistakes?

Digital Darwinism is reshaping markets and behaviors, and its only accelerating. With AI, automation, spatial computing, robotics, web3, metaverse, blockchain, and whatever comes next, the time is now to proact against disruption, before it has a chance to disrupt.

Legacy management, rigid processes, fixed mindsets, and risk-averse cultures may be common across every organization, but combined, they make evolving against Digital Darwinism onerous and sluggish. The key is to understand the future to build toward it today, to reimagine yesterday’s business and operational models for tomorrow’s world, right now.

In this exciting and just-in-time session, Brian will help you ensure your business remains not only relevant, but innovative and future-proofed against Digital Darwinism.

Audiences will learn:
•    How incumbent companies are making mistakes and what you can do to avoid their fates.
•    How to break free from “management” to unlock next-generation leadership.
•    How to create a culture of innovation, to identify, lead, and empower business mavericks and change-makers within your organization. 
•    The role people play in innovation, new skills needed, and new models for collaboration and experimentation.
•    How to play a role in leading change and how to embrace creativity and curiosity to show up differently every day.
 

The Race to 2030
Building a Culture of Innovation, to Thrive Against Digital Darwinism

Hey, Mr. Futurist, WTF (What’s The Future) of…My Industry?

It’s not enough to be a digital-first company anymore. Digital transformation without business model innovation is still business as usual. Innovation cycles are only accelerating, making the next decade among the most pioneering for organizations that embrace the future and disruptive for those that hold on to the past. 

As one of the world’s leading digital and business futurists, Brian studies how the evolution of technology, business, and society evolve and reshape markets. He then helps leaders understand the connection between the present and emerging trends to take control of their destiny.

In this custom keynote presentation, Brian will spend time with the team to understand your event theme and objectives, industry challenges/opportunities, and audience. He’ll then share a personalized vision of the future to help your organization understand and embrace the dynamics, important trends, and behavior shifts impacting your industry.

Areas of focus can include:
•    Consumer/employee trends | Emergent technology trends.
•    Best practices from leaders and innovative companies outside your industry.
•    Industries:
•    Business
•    Retail
•    Financial Services/Insurance
•    Healthcare
•    Automotive
•    Travel and Hospitality
•    Restaurant and QSR
•    Disciplines:
•    Executive Leadership
•    Customer Experience CX/Customer Service
•    Marketing/Brand
•    Sales
•    HR/EX
•    IT

Brian Solis
Featured Book

Lifescaleby Brian Solis

Lifescale

by Brian Solis

Somewhere along the way, we got distracted. As much as we multitask, love our devices and feel like we're in control, deep down we know that something is off. Shortened attention spans, declines in critical thinking, lack of sleep, self-doubt and decreased creativity are just some of the effects coming to light in an age of digital distraction.

It's time to reclaim our lives. It's time to take control.

Lifescale is a journey of self-discovery and growth. It's about getting back into balance and remastering our destinies. Author Brian Solis knows first-hand. He struggled with distraction and all of its ill-effects. To get his life back, he developed a set of techniques, exercises, and thought experiments designed to tame the chaos, and positively and productively navigate our day-to-day lives. Instead of falling victim to the never-ending cycle of newsfeeds, Likes, addictive apps, and boredom scrolling (aka the endless scroll), we can learn to manage our time and inspire our own lives in a way that will bring meaning back--without sacrificing the benefits that our devices bring us.

In Lifescale, Brian has done the legwork to pull together scientific findings and practical tools into one book. Readers--especially those who are distracted--will connect with the humor, pathos, and inspiration inside. Using this book's simple but powerful lessons, we can:

  • Identify sources of distraction and turn attention toward creativity and productivity
  • Understand and resist the manipulative techniques that turn us into digital addicts
  • Find meaning and purpose to guide our time in more meaningful ways
  • Visualize future success to successfully dive into deep work and stop procrastinating
  • Break bad habits, establish rituals, and establish routines that help you achieve goals
  • Nurture imagination and learn to express ourselves more artistically
  • Maximize productivity with simple but effective strategies
  • Focus for extended periods and make breaks more restorative
  • Foster a strong sense of purpose in life and identify the steps needed to bring it to life every day
  • Smile more and build self-esteem

With the renewed perspective Lifescale offers, we can finally learn to prioritize what matters, and live our digital and physical lives with intention and true happiness.

Brian Solis
Featured Reviews

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