Jon Wolske

Jon Wolske, Customer Service culture, corporate culture, customer service, customer engagement, zappos Jon Wolske, Customer Service culture, corporate culture, customer service, customer engagement, zappos

Jon Wolske Speech Topics

Creating a Culture of Service
Using 9.5 years in the Zappos Family, this talk goes through the steps Zappos took to becoming a world-class customer service company that is internationally known for its intense focus on culture. Think you know what organizational culture is all about? This talk will help you get to the heart...
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