Larry Johnson News & Updates
Recent Updates
January 04, 2021
Building a Culture of Accountability Means Fair Play For Everyone
At a pre-pandemic, 2019 Thanksgiving dinner, I chatted with Kelsey, the 27-year-old daughter of some close friends. Kelsey is like a second daughter to me since I’ve known...
December 18, 2020
Avoiding the Naked Emperor Syndrome: Lessons on Corporate Culture from the Secret Service
In November of 2013, a gunman named Oscar R. Ortega-Hernandez took shots at the White House from outside the grounds, successfully hitting the building. During that event,...
September 25, 2019
Positively Outrageous Service Depends On Positively Outrageously Engaged Employees- Larry Johnson
Last year, Southwest Airlines was ranked in the Top Ten Most Admired Companies in America by Fortune Magazine. I wasn’t surprised.
I’ve always liked their service,...