Organizations break down when the leader struggles to say no. Lack of boundaries is the source of many management squabbles and the source of people not taking responsibility for their own work. Based on his 2-million copy selling book, Dr. Townsend will show you how to set the right limits for the right kind of relationships and success. This keynote provides strategies for how to:
- Take charge of your time & energy to create great performance for your organization
- Determine when to say yes and how to say no
- Establish accountability when working with difficult employees, misplaced values and long working hours
The toughest conversations between leaders and their employees involve discussing performance, attitude and relationships. Without a skilled approach to these conversations organizations cannot achieve their goals. During this content-rich speech Dr. Townsend will give you tools to:
- Establish alliances so people are open to your feedback
- Incorporate specific phrases and words to prepare for the difficult conversation
- Confront others in a productive manner that achieves fast results
- Overcome your fear of how to tell people what you want and deal with counterattack
Research has proven that synergy of a team is infinitely more effective than people working alone. Furthermore, a poor performing team can bring an entire organization down. Dr. Townsend will reveal the 4 C's of Building Teams that provide strategies for your team to:
- Achieve both the personal desire and group cohesion to work together on the toughest of problems
- Become focused on roles that will lead to goal accomplishment
- Confront issues and have difficult conversations that end with solutions
Disconnected work environments lead to disgruntled employees. When powerful connections are made and relationships are encouraged productivity and profitability increases. During this speech Dr. Townsend will show you how to:
- Create a work environment where people work because they want to not because they have to
- Actively listen to what your people are saying between the lines so you can know what drives their performance
- Improve job clarity and standards while forming powerful connections