John DiJulius News & Updates
Recent Updates
May 16, 2018
MARKETING WILL SOON REPORT TO CUSTOMER EXPERIENCE
“Companies spend millions creating and advertising their brands,
yet the Customer’s experience is what drives Customer perception.”
CUSTOMER EXPERIENCE IS THE NEW...
May 02, 2018
BEZOS' SHOWS ZERO TOLERANCE FOR AVERAGE CUSTOMER SERVICE
THIS IS WHAT CX EXECUTIVE SPONSORSHIP REALLY LOOKS LIKE
It is a proven fact that World-Class Customer Service organizations are run by someone who is OBSESSED with the...