Jay Goltz | CEO/Founder Goltz group

Jay Goltz

CEO/Founder Goltz group

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Jay Goltz
Featured Book

The Street-Smart Entrepreneur: 133 Tough Lessons I Learned the Hard Wayby Jay Goltz

The Street-Smart Entrepreneur: 133 Tough Lessons I Learned the Hard Way

by Jay Goltz

The Power of Being a Little Bit Better – Execution over Brilliance

Jay illustrates how being a little better than the competition will have a profound impact over the long haul.

How to hire and when to un-hire
Setting standards and control systems
Training that makes a difference

Using Left Brain Strategies to Succeed in the Right Brain Business World – Misconceptions and Missed Opportunities

A frank discussion on the challenges of running a business in a creative field where you work with people that have more of a creative mindset than a business background.

It’s not about compromise, it’s about collaboration
Great passion doesn’t make up for bad math
Determining the appropriate goals for marketing efforts

Customer Service as a Competitive Weapon - Is the Customer Always Right?

Jay reveals how using conventional training and worn-out clichés will result in mediocre customer service at best.

Why it makes sense to lose money on some sales
Turning upset customers into brand evangelists
When training doesn't work

Doing Business in the New World – From Defense to Offense

Staying ahead requires companies to reevaluate their business and need to leverage new technology.

Budgeting for new technology and new people
Increasing sales by strategically redeploying resources
Recognizing and reacting to changes in your business ecosystem

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Jay Goltz

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