Glenn Brome
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Not Right - Not Wrong - Just Different

Bringing B.S. (Behavioral Style) to Life Which of these phrases do you most relate to?

  • My way or the highway!
  • I'll get the job done, but let's have fun doing it!
  • Can't we all just get along?
  • If a job is worth doing, it's worth doing right the first time!
  • ...Some people are easy to connect with...while with others, we struggle to develop a positive rapport... Suppose you could understand what motivates people with styles and personalities different from yours. This session will help individuals and teams see people more clearly from the other person's perspective. Participants will...
  • Explore personal strengths and areas of opportunity for their particular behavioral style
  • Understand the motivation of people with styles (personalities) different from theirs
  • Learn ways to easily communicate more effectively with task-focused as well as people-focused individuals
  • Quickly recognize the different behavioral tendencies of fast-paced vs. deliberate paced individuals
  • Discover new connections with others by adapting to their behavioral styles (personalities)

EiEmotional Intelligence

Be more Aware of their Emotions and how to better handle themselves in Stressful Situations

• Practice Responding Intentionally rather than Reactively

• Learn how to Visualize the Achievement of a Goal and take the necessary steps to get there

• Maintain Personal Motivation

• Explore the Benefits of Exercising Empathy

• Have more Productive Relationships

BeyonDiversity

This ain't no 80s sensitivity training - It's about practical, sensible leadership techniques that apply in today's world.

Why being P.C. does not work!

An enlightening program that heightens individual and team awareness of the power of perception and how to create an inclusive environment

In addition to pracitcal tips and tools, participants will get answers to questions like:

  • Where do I draw the line with people who are too sensitive?
  • How can I better lead people from other generations?
  • Why am I still told that 'the next one you hire better be a ______'?
  • What's the difference between diversity and an inclusive environment?
  • How can I separate my preferences from bona fide requirements?

Service Urgency!

Creating outstanding performance in management and at the front line This is the session where you learn...

  • Why you should 'treat people like dogs'
  • How to define reality - gather, share and measure relevant data for your team
  • What to do with a whale with a bad attitude
  • The role of autonomy in 'defining the playing field'
  • Infuse new "URGENCY" into every single service provider in your organization! Participants will...
  • Learn to develop and maintain a continual focus on service - internally and externally
  • Effortlessly handle 'irate' customer situations
  • Practice how not to say No
  • Want to put fun back into providing service
  • Take ownership for displaying a sense of service urgency in their area of responsibility

Glenn Brome
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