Susan kept the group engaged through activities and roleplays, as well as great storytelling. The group was impressed with her ability to relate the content to their roles, and they felt she did a great job of facilitating their learning. Terrific!Wonderful insights.Wonderful presenter.Susan Fowler was an incredible beginning to such a great day. A simple thank you does not seem to be enough to show our appreciation for the outstanding presentation you gave. You beautifully tied in the entire program with the previous presenters, putting in just the right amount of balance, and making it real.