You generated some of the highest ratings, buzz and most positive feedback I have ever seen . . . I have never had so many participants seek me out and tell me you were the best speaker we've ever had and to please bring you back.
More than any other objective, businesses want to grow. In this, his most popular keynote, Steve investigates what it takes to grow your business both effectively and profitably. Through his personal experience as a growth expert (both as a growth consultant and as President of three fast growth companies) and studies of the Inc. 500 (America's fastest growing privately-held companies) Steve identifies those best practices of organizations that achieve sustained and profitable growth.
Today, businesses interested in growth are looking to improve their customer relationships to increase sales, lower costs and maximize profits. Short on theory, long on practical advice, Steve examines how today's most successful organizations are transforming the way in which they acquire and retain customers. Through concepts such as "touches," "telepathy" and "timebombs," this no-nonsense discussion will help your group build customer-centric processes that lead to sustainable growth.
In this exciting and thought-provoking keynote, Steve helps audiences focus on their near-term future. By identifying the most impactful macro-changes taking place in our world today, and dovetailing them with the specific developments within your industry or organization, Steve illuminates the future of opportunity and success for your group over the next 3 to 15 years. No crystal ball or tea leaves here...just factual, down-to-earth information your group will find interesting, entertaining and actionable.
The Milkshake Moment: Overcoming Stupid Systems, Pointless Policies and Muddled Management to Realize Real Growth
Growth. It’s the central focus for nearly every organization and leader. So why then do so many organizations, both big and small, continually find ways to shoot themselves in the proverbial foot? In this humorous, yet insightful keynote presentation, Steve shows you how to identify and overcome the growth-stifling behaviors inherent in any organization and how you can lead the way toward substantive change and real growth.