• 'Why Should Someone Do Business With You...Rather than Someone Else?' -
a strategic program to get and keep customers.
• Look Out! Here Comes Tomorrow' -
a strategic program on change to encourage action today to be ready for tomorrow.
• 'Mind Your Own Business... or Someone Else Will' -
a program to inspire performance and maximize capabilities & resources.
• 'If I Hear Customer Service One More Time, I'll...' -
a definitive program on customer service.