"Rick's presentation exceeded our expectations. The most valuable point he taught the audience was to work on their time and purpose of their meeting on year out and to ensure that the message/theme is presented at each touch point. He did a great job of reinforcing his message throughout the presentation." "Rick Barrera was exceptional. Never had I seen a speaker who knows his audience more. Unbelievable...["Overpromise and Overdeliver"] plays so well into Wells intense focus on the Customer Experience. I would recommend Rick in a heartbeat." "I have sat through dozens of presentations over the past 30 years and Rick was one of the most refreshing and informative presenters I have ever listened to. He gave you a lot of take away to help you improve your business." " Rick Barrera was chosen to be our keynote speaker at our Annual Managers Meeting. His presentation was made live to over 100 participants and video cast to an additional 400 managers throughout our operations in the US and Canada. Prior to the meeting, Rick took the time to learn about our company; and as a result of his preparation, the presentation was tailored for this event and reflected an understanding of our business. This was not your typical canned presentation and the effect on the audience was impressive. Rick has a great style, the audience warms up rapidly and his message ? ?Touch Point Branding? is interjected with just the right amount of humor. Rick made a great presentation and his closing is unforgettable. Many of our managers left wanting more information and will certainly be purchasing Rick?s book." "Rick was on target, knew his audience and kept them engaged the whole time--especially when he hit on realities that were close to home. It's a great speaker who can make an audience look at themselves and start the wheels of change spinning, even when the change would be uncomfortable." "You did a dynamic job for us. You really exceeded our expectations and WOWed our channel. Thank you for the research you did to make it personal for our audience and continue the conference message. It made all the difference!" "Outstanding way of delivering a customized presentation and capturing our Producers!"