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Reviews of Rhonda Britten

Thanks again for your great presentation during our Lexmark Leadership Symposium 2000. I can't tell you how many managers have told me how glad they were to have heard you. Your message and your gracious willingness to visit individually with our folks have made this a memorable event. The participant ratings for your sessions are the highest we have yet seen. We must find ways to build on the foundation you have built with us at Lexmark. On a personal level, I appreciate getting to spend a couple of hours with you. It was a real treat for me to meet someone so special yet so approachable. You are a special and talented person, Rhonda. I can see why you've been such a success all your life. Your lessons will not be lost on us. If you ever travel through the Bluegrass again, please give me a "heads up." All the best to you, Rhonda!! Sincerely, Gary L. Millsap

Gary L. Millsap Lexmark International, Inc.

During 1999, Rhonda Britten was contracted to deliver six motivational seminars on empowerment and time management to Blue Shield of California. Although these types of seminars generally have a high turnout at Blue Shield, Rhonda's classes were exceptional. Team members were requesting enrollment at a rate we have not seen in the past. In fact, Rhonda's classes contributed to more than 20 percent of the training delivered at Blue Shield during the first half of 1999. Through her motivational seminars, Rhonda was able to touch our staff in a very positive and encouraging way. Employees began to request her taining and the buzz in the office was "Have you been to Rhonda's seminar?" Even our Chief Regional Executive commented to me on the numerous responses he was hearing. Many of the employees expressed how her message had changed their way of thinking and the actions they would take to implement the philosophy of being "fearless." It was a very successful training effort. In addition, Blue Shield was working on promoting accountability throughout the Southern Region. Rhonda was contracted to work with our executive management team in developing an accountability model that will be implemented at Blue Shield Southern Region. Through her coaching, we have been able to create a process that is working and enabling us to produce higher success levels within the organization. Rhonda has a passion for her work that is exceptional and a message that is well worth listening to. I would recommend that anyone wanting to change their attitude towards a more productive and positive way should be exposed to this training. The impact on our team members at Blue Shield thoroughly convinced me of the empowerment we can obtain by minimizing our fears and realizing what is important in our lives. We look forward to continuing our business relationship with Rhonda Britten and utilizing her within other areas of Blue Shield of California. Laurie Walton Manager, Southern Region Education & Training Blue Shield of California

Laurie Walton Blue Shield of California

You were great! Your interactive presentation "Creating Accountability: The Fearless Approach to Empowering Your PeopleTM" was a resounding Success at my Executive Roundtable meeting on February 3. And, it was an Audience of executives that included both Baldridge National Quality Award And Texas Award for Performance winners, who represent the 'best of the best' organizations in the United States. The written evaluation scores were among the best we have ever had, and there were many written and verbal comments like "this is the best meeting I Have been to here." So, a very warm thanks from me and all the participants, and we look forward to you coming back and participating with us again in the future. Regards, Warren Hogan Chairman

Warren Hogan, Chairman Hogan Center For Performance Excellence