"Thank you for providing an inspiring and entertaining evening for our Fisher Scientific Customer Service management team! My week long meeting wrapped up today and I wanted to share some great feedback with you. Principles you highlighted made a profound impact on several members of my team. Your stories were funny, entertaining, and correlated very well to our exciting initiatives for 2004. Again, thank you!" "You had me in the palm of your hand... I was enthralled by your presentation... I was inspired, and I learned a few things I can apply right here in Columbia S.C." "You have the remarkable and uncommon ability to use your natural skills in humor and drama to clearly convey the more serious parts of your presentation. You entertained us, but you also used the fact that you'd gotten our attention to drive home key concepts in your presentation. That's a rare skill-you were astonishingly good!" "Louie is an extraordinarily gifted individual who has the capacity to touch the minds and hearts of a room full of skeptical individuals and change their mindsets in one hour and twenty minutes! WHAT A FEAT!" "We were so impressed with Louie's presentation and its relevance to our own customer service...our nearly 1800 customer service associates were treated to a lively, humorous, and uplifting presentation."