"Once again, you were the overwhelming favorite of the conference?higher rated than either the opening or closing. You are one terrific speaker who has the ability to capture even the most critical listener." "To share a few comments, "It was the best conference - Red Cross or other wise - that I've ever been to. If this doesn't inspire our staff, nothing ever will." "Lisa Ford was great! Did you notice how everyone dashed back after break? No one wanted to miss a minute." "You work CHEAP! You should be charging twice that amount. Your presentation was probably the very best we have ever had." "It's a shame you do what you do so well... and get paid to do it... and have such fun... that is almost immoral. You truly are a professional." "On behalf of all of my managers here at Aramark I sincerely want to thank you for your wonderful presentation at New York University. I never fully imagined that anyone could capture the complete attention of such a diverse group but somehow you did. I was amazed at how engaged they all were and I must say they are still talking about their three hours with you. For the past two days I've heard over and over managers say to one another..."remember when Lisa said this or Lisa said that!" A greater compliment couldn't possibly be extended. Customer service is a very fragile thing as you well know but I believe that my group is inspired to build a strong foundation of loyalty among their customers and that what they learned from you will find its way into every day practice. Again thank you so much and I look forward to being in attendance some day at another of your presentations."