
Jim Gilmore
Expert in Staging Customer Experiences
James H. Gilmore is co-founder of Aurora, Ohio-based Strategic Horizons LLP, a thinking studio dedicated to helping businesses conceive and design new ways of adding value to their economic offerings. Mr. Gilmore works with management teams to grasp the nature of the emerging Experience Economy and envision their role in it—whether it be staging experiences, guiding transformations or mass customizing... MORE
Fees & Travel
| Keynote | $15,000 |
| International Keynote | $30,000 |
Jim Gilmore travels from Cleveland, Ohio and requires First class for one (1)
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Get Real: Authenticity is the New Quality
In a world filled with ever more mediated and staged experiences ― an increasingly unreal world ― consumers are now making decisions based on how real they perceive various offerings to be. As a result... MORE
Welcome to the Experience Economy
A fundamental shift is occurring in the very fabric of our economy. Today, what people desire are neither goods nor services, but something very different in kind, namely experiences that engage them... MORE
Everything You Need to Innovate Can Be Learned From Reality TV
One of the privileges for Jim Gilmore to result from the success of The Experience Economy is the number of entrepreneurs who contact him for feedback about the launch of their experience-based ventures... MORE
Design what? How goods, services and experiences vary in value-creating attributes
Jim Gilmore will share his perspective on excellent design, and how successful design necessarily varies for goods, services, and experiences. He will share his perspective on the design appeal of the... MORE
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