*Great speaker, held my attention for the entire 1.5 hours. *The best general session speaker with useful points of view that can be applied to our health care industry. *Excellent, inspiring...and a lot of fun. *This guy was refreshing, making use of failures and personal management experiences from one who "walked the talk." *Excellent, pleasant style, approachable personality. *Absolutely outstanding, please invite him back to CLMA again. Howard, thank you for your inspiring keynote address. From vision to the most important qualities of honesty and integrity, you have succeeded in influencing the attendees and me on what it means to be a "leader." One of my favorites is your statement: True leaders know that turbulence is inevitable and misery is optional." Your address in Hobart, Tasmania, on May 11, 2001, proved both informative and stimulating. Comments from the delegates include: faluable, stimulating and thought provoking.