Dear Ms. Austin: I just wanted to thank you again for speaking at Outlook 2000. You were instumental in the success of our conference. Your presentation was a smash hit with the attendees and other DCI team members, and helped not only make my job easier, but also to make me look good. As we develop programs for future events, we will definetly be thinking of you. Feel free to contact me anytime. Dear Emory: ...Your message was met with such enthusiasm by attendees that I should think you will be called upon to return to Albany soon! Personally I found your storytelling inspiring, heartwarming and hilarious. I am so glad that Jay sent over your tape, or I would never have known the profoundness of your simple stories.