David Avrin
Biography

One of the most in-demand Customer Experience and Marketing speakers and consultants in the world today, David Avrin, CSP has shares his content-rich, very entertaining and actionable presentations with enthusiastic audiences across North America and 25 countries around the world including recent presentations in Singapore, Bangkok, Melbourne, Brisbane, Antwerp, Buenos Aires, Bogota, Mumbai, Sri Lanka, Abu Dhabi, Manila, Rotterdam, Barcelona, Monte Carlo, London, New Delhi, Johannesburg and Dubai. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. 

David's business insights have been featured on thousands of media outlets around the world. He is also the author of five books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Visibility Marketing, Why Customers Leave (and How to Win Them Back) and The Morning Huddle — Powerful Customer Experience Conversations to Wake You Up, Shake You Up and Win More Business. His newest book, Ridiculously Easy to Do Business With – A practical guide to giving customers what they want – How and when they want it, will be released in early summer.

David Avrin
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Ridiculously Easy to Do Business With!
Future-proofing your engagement by better responding to a new world of wants, needs and expectations

How, when and where we buy has changed dramatically in recent years. Winning today is often determined by those who can deliver faster and are ridiculously easy to do business with. In this revealing, thought-provoking and very entertaining presentation, popular Customer Experience expert David Avrin, CSP shines a light on the profound shift in customer expectation, while showing your team everyone’s role in eliminating friction in the buying process, responding to prospects, and creating Customer Experiences worth sharing.

It’s Not Who You Know, It’s Who Knows You!
How to Attract the Best Customers and Create an Army of Raving Fans

It’s a new world and the marketplace has changed. Countless choices are both nearby and online. Being great at what you do is no longer a differentiator — It is merely the entry fee. Today, winning in business is about discovering, creating and leveraging competitive advantages. In this highly entertaining, thought-provoking and actionable presentation, based on his book: Visibility Marketing, Business Marketing, and Customer Experience veteran David Avrin, CSP will show you and your team how to discover, create and promote meaningful differentiators to gain visibility and earn customers.

David Avrin
Featured Books

Why Customers Leaveby David Avrin

Why Customers Leave

by David Avrin
The Morning Huddle - Powerful Customer Experience Conversations to Wake You Up, Shake You Up and Win More Business!by David Avrin

The Morning Huddle - Powerful Customer Experience Conversations to Wake You Up, Shake You Up and Win More Business!

by David Avrin

Based on the popular international video series, The Customer Experience Advantage Morning Huddle, this powerful new book by David Avrin will challenge your assumptions of what your customers, clients and constituents want, need and expect from you. Each chapter is a conversation starter. Each new subject is a catalyst for a powerful discussion with your team, or simply a provocative assertion to ponder on your own. Open any page and begin to create new competitive advantages by better understanding your changing customers and becoming remarkably easy to do business with.

It's Not Who You Know, It's Who Knows YOU! A Practical Business Guide to Raising Your Profits By Raising Your Profileby David Avrin

It's Not Who You Know, It's Who Knows YOU! A Practical Business Guide to Raising Your Profits By Raising Your Profile

by David Avrin

Raise your profile and get the attention you deserve -- or your business, your brand, or yourself! Almost everyone who runs a business recognizes the value of generating high-profile attention for their company, product, or service. Unfortunately, the high cost of hiring an outside marketing or PR firm can put these kinds of efforts out of reach for many small businesses and individual professionals. In his new book It's Not Who You Know--It's Who Knows You!, noted speaker and “visibility expert” David Avrin shows you how to craft, build, and promote your own brand and win the eyes and ears of the marketplace. This book offers a refreshing, new perspective on marketing, PR and strategic branding while giving you the tools and creative advice you need to solidify your market niche by differentiating yourself from the competition, crafting a truly marketable and promotable brand, and raising your visibility. If you want to get noticed and turn the spotlight on your business by becoming more newsworthy, this is the only resource you need. * Offers refreshingly creative and eye-opening strategies and tactics on marketing and promoting your business * Author David Avrin is a renowned marketing, PR, and branding speaker and expert and also the author of The 20 Best and Worst Questions Reporters Ask and The Gift in Every Day--Little Lessons on Living a Big Life * Helps you define and refine your message to consumers to get more attention from the media * The perfect marketing and PR guide for America's 30 million small businesses * Gets results without the high price of marketing and PR professionals * The strategies and tools here will help you discover and promote what is truly unique about your business and brand with a renewed sense of purpose and a clearer, more effective direction.

Visibility Marketing: The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand and Win New Businessby David Avrin

Visibility Marketing: The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand and Win New Business

by David Avrin

The landscape is littered with the corpses of great products and strong companies that died because of crappy marketing.

Why do so many companies fail so miserably? Why do high-priced ad agencies and marketing firms keep spitting out stupid campaigns?

Too many in business have failed to recognize the shift that has happened right under their noses. It’s not so much that people have changed; it’s that the business landscape has changed—dramatically. For the first time in human history, we have no unmet needs. Every problem has a solution, and many companies now find themselves creating solutions that appear to be looking for a problem.

In his provocative and enlightening new book, Visibility Marketing, David Avrin shows what marketing approaches work, which don’t, and why. You will learn how to uncover your true competitive advantages and a process to craft messages and tactics that achieve tangible results.

A remarkably accessible, relatable, thought-provoking reference book, Visibility Marketing speaks directly to business owners, entrepreneurs, marketing managers, and sales professionals.

With wisdom gleaned from hundreds of presentations and workshops and conversations with tens of thousands of company leaders, Visibility Marketing will forever change how businesses and professionals look at the competitive landscape and how they promote themselves.

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David Avrin

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