March 12, 2017
There's Nothing We Can Do
Lousy weather left the plane full of passengers stranded on a cold runway. Air Canada had to reroute the flight for safety, leaving passengers frustrated, late, and...
March 11, 2017
How To Spot An Irreplaceable Employee
Technical skills and expertise are valuable, but these attributes define which employees are seen as the favorite employees of all time.
March 09, 2017
Six Innovation Leadership Skills Everybody Needs To Master
You don’t need a crystal ball to see that the world of work is changing. According to an important new study from McKinsey Global Institute, almost half the jobs people...
March 08, 2017
How To Overcome The Fear Of Rejection For Sales And Careers
Whether you are pursuing a new client, career change, or admission to a center for higher learning, the process can be intimidating. The fear of rejection can turn even the most...
March 07, 2017
Zone of Genius
Many years ago, I was sitting in my cubicle at work and started to yawn. I was hungry and a bit bored with the less-than-challenging work I was doing. Thinking it was...
March 06, 2017
Seven Fundamentals of a Winning Innovation Team
Sooner or later, you’re going to be asked to lead an innovation team. This will be your time to shine, if you’re up to the challenge. The distinguishing aspect of leading a...
March 06, 2017
The best piece of writing advice I ever received
It took me nearly five years to get my first novel, Perfect on Paper, published, so when it finally happened I was over the moon. I’d worked my tail off to make it happen, and...
March 03, 2017
Top Strategies to Be Seen on Social Media
Discover Leading Strategies to Help Your Company Stand Out on Social Media
CREDIT: Getty Images
The key to success in social media is not to be...
February 28, 2017
The Single Most Important Question To Ask Customers
If you are going to take the time to ask your clients a question, then it had better be a good one. In any given circumstance, there is a single most important question you can...
February 27, 2017
HealthTech on Display: Quick Takeaways from HIMSS17
Healthcare continues to be the focal point of so much conversation in America. Rightly so. It has become politicized, debated and used as a bargaining chip.
HIMSS17 moved us...
February 27, 2017
Trend Tracking: Six Essential Steps for Spotting Your Next Opportunity
I once asked Fred Smith, the founder of FedEx, what led him to start the company back in 1971. He explained that, at the time, he was running a company at the Little Rock,...
February 27, 2017
The Giving Keys
It started in a New York motel. The key to my room was old and rusted. And I immediately loved it. So I ‘permanently borrowed’ it, put it on a chain, and slipped it over my...