BJ Bueno

Featured Books

Over 90% of customer behavior is unconscious. Understanding the unconscious psychological motivations of customer behavior is the crucial key to achieving greater market share, improved organizational efficiency, and increased profits. Delving into the nuances of human nature makes it possible to predict, with a high degree of certainty, how customers will react to new products, marketing initiatives, and more. This results in significant organizational efficiency, boosting a company’s visibility and market share, and enhancing overall profitability. The ability to predict consumer behavior is what differentiates dominant organizations from the rest of their industry.

Using his company’s proprietary research methods and insights into consumer psychology, BJ illuminates the strategic competitive advantage that comes from a comprehensive understanding of your organization’s best customers.

Cult Brands aren’t just companies with products or services to sell. To many of their followers, they are a living, breathing surrogate family filled with like-minded individuals. They are a support group that just happens to sell products and services. Picture a Cult Brand in this context, and you’ll have a much better understanding of why brands like Apple, Harley-Davidson, and Southwest Airlines all have such high customer loyalty and devoted followers.

In exploring the foundation from which all Cult Brands are built, BJ decodes the unseen mechanisms that facilitate brand development, the Seven Golden Rules of Cult Branding, and how to break free from the conventions that hold most brands hostage.

Successful brands embrace their customers by anticipating basic and spiritual human needs. Using leading edge cognitive research, humanistic psychology, comparative mythology, and common sense, BJ dispels traditional marketing philosophy and gets to the heart of what matters most for your business: your customers. When you understand your customers—their behaviors, dreams, needs and quirks—you can bridge your products and services to your customers’ hearts and minds, paving a path to brand loyalty.

With insights into the human psyche that transcend conventional beliefs about marketing and advertising, in this engaging talk you’ll learn how to deeply connect with the hearts of your customers.

As business owners and professional marketers we’ve cast the mold on innovative ways to amplify and cultivate Word-of-Mouth (WOM) advertising among consumers. So why then have our most brilliant marketing strategies failed to produce a winning formula that consistently increases WOM? Why has today’s “connected” consumer become virtually mute to many of our messages? Could it be that while we’ve tried so hard to affect what people talk about to each other, we’ve overlooked the biological and psychological reasons why they talk in the first place? Have we failed to identify the core need people try to satisfy when they talk?

In this engaging talk, BJ reveals startling truths about the dynamics of human communication that will change the way you look at how you market to your customers. Connecting all the dots to fully understand mankind’s need for the spoken word, you’ll learn how to utilize this knowledge in marketing, advertising and selling your product and services through the world’s most powerful medium: people.